Capacity Manager- L3- Hyderabad and Chennai

Job Description

The Capacity Manager is responsible for ensuring that IT infrastructure, applications, and services have sufficient capacity to meet current and future business demands in a cost-effective manner. The role involves capacity planning, performance analysis, forecasting, monitoring, reporting, and collaboration with business and technical stakeholders.

Primary Skills

• ITIL Capacity Management


• Infrastructure Capacity Planning


• Performance Monitoring & Analysis


• Capacity Forecasting & Trending


• Capacity & Availability Management


• Dynatrace, Splunk, AppDynamics or similar monitoring tools


• Data Analytics and Reporting


• Python/Automation (preferred)

Secondary Skills

• ITIL Service Management


• Problem Management


• Availability Management


• Disaster Recovery Concepts


• ServiceNow


• Agile Methodologies


• Performance Testing & Engineering

Key Responsibilities

• Monitor infrastructure utilization and identify capacity bottlenecks.


• Develop short-term and long-term capacity forecasts.


• Create and present capacity planning reports and executive dashboards.


• Analyze performance trends and recommend optimization strategies.


• Work with application, infrastructure, network, and operations teams to assess capacity impacts of new projects.


• Define capacity thresholds and establish proactive monitoring mechanisms.


• Conduct capacity reviews and governance meetings with stakeholders.


• Support performance testing activities and validate infrastructure readiness.


• Ensure compliance with ITIL Capacity Management processes.


• Drive automation initiatives for capacity reporting and forecasting.


• Collaborate with service owners to optimize resource utilization and control costs.


• Provide recommendations for hardware, software, and cloud capacity upgrades.

Experience

• 6 to 10+ years of experience in IT Infrastructure Capacity Planning and Performance Management.


• Hands-on experience with monitoring and reporting tools such as Dynatrace, Splunk,

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