Capacity Representative

Capacity Representative Position

Description:  The Capacity Representative position reports directly to the Operations Manager while working closely with Account Managers and Sales Representatives.  Capacity Representatives work in a competitive, fast -paced, and high-performance environment. 

Pre-Requisites:

-Excellent communication skills

-Basic understanding of the Logistics Industry

- Proficient with computer-based shipping databases.

- Excellent time management skills

-Attention to detail

-Ability to manage multiple tasks simultaneously

Responsibilities:

- Manage load distribution from bookings to over the road (OTR) and delivery

-Examine loads following pick up and upon delivery to verify conformance to customer specifications and DOT regulations

-Oversee and manage OTR operations by tracking and tracing customer freight

- Contract dedicated carriers dependent on domestic capacity

- Ensure compliance with directives, DOT standards, and company policies

- Negotiate carrier rates based upon market averages

 - Approve and issue accessorial payments

- Administer carrier contracts with dedicate lane prices, terms and conditions, and other contract modifications and settlements

-Participate in weekly team meetings to evaluate and adhere to customer needs

- Collaborate with and assist Account Managers and Sales Executives

- Participate in creating solutions to carrier “fall off”, claims and product OSD’s (overages, shortages, damages)

- Analyze carrier insurance policies to ensure they comply with AMX policies

- Work and familiarize with special operations such as transloading, dropping of trailers, power only, OSOW (oversized, overweight), and other special provisions