Car Wash Attendant

Description

The Car Wash Attendant serves as the foundation of our car wash team. The role of the CWA is to provide a safe, speedy, clean, and friendly experience to our car wash members and customers. This is accomplished through keeping our sites well maintained, clean, and free of trash; assisting our members into the wash using proper loading procedures, and ensuring that our services & facilities are functioning and ready to use for our customers.

KEY RESPONSIBILITIES

1. Site maintenance and beautification

• Keep car wash vacuums maintained, ready to use, and clear of clogs/debris
• Empty trash cans to ensure they are not full or overflowing at any time
• Perform lot maintenance to ensure the grounds are free of displaced trash and debris
• Keep landscaping clear of weeds and litter
• Maintain restrooms to a high standard so they are usable for employees and customers
• Collect and wash used towels, and maintain appropriate levels of clean towels to ensure they are available for customer usage

2. Tunnel loading and preventative maintenance

• Use proper loading procedures to ensure customers are loaded correctly and safely onto the car wash conveyor
• Monitor customers in the wash to ensure there are no collisions
• Attend to the queue to ensure that customers are provided the correct wash
• Provide customers with a welcoming smile as they enter the tunnel and offer an air freshener
• Conduct preventative maintenance in the tunnel as required including pit cleaning, equipment cleaning, and wall/floor cleaning

3. Customer service

• This role will interact with customers on the lot at the vacuums, parking lot, and when loading into the tunnel. The employee is expected to provide welcoming customer service by smiling, acknowledging, and answering any questions customers may have during these interactions.

Requirements

EDUCATION

• High School Diploma or equivalent

PHYSICAL

• Required to be physically capable of executing all essential functions to perform the job with or without accommodation: >80% of the time the employee in this role will be in physically demanding conditions (sun, rain, wind, heat, confined spaces, high volumes of traffic and high-volume noise and sound).
• Willingness to work a flexible schedule, nights and weekends.
• A positive attitude and ability to be a friendly, team-player
• Attend and perform well at any training programs assigned.
• Able to move about to access a variety of tools and office equipment
• Able to consistently operate a computer or other electronic device
• Able to ascend or descend a ladder, crouch or crawl
• Ability to lift to 50 lbs., lift overhead, twist and turn body when appropriate
• Must be able to communicate clearly through both verbal and written form