Cardiology Outpatient Scheduler

Outpatient Scheduler 

Interventional Cardiology Medical Group – West Hills, CA

Looking for more than just another job?

Would you like to build a long-term career in a physician-led medical practice where your work truly makes a difference?

At Interventional Cardiology Medical Group, we are a busy, well-established cardiovascular practice serving the West San Fernando Valley for over 30 years. Our physicians are respected leaders in their field, and our team is known for treating both patients and coworkers with kindness, respect, and professionalism.

Unlike large corporate healthcare systems, we pride ourselves on maintaining a supportive, family-oriented culture where every employee is valued and has the opportunity to grow.

If you enjoy helping people, thrive in a fast-paced environment, have exceptional organizational skills, and take pride in delivering outstanding customer service, we'd love to meet you.

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Why You'll Love Working Here

· Competitive hourly pay with opportunities for advancement

· Full-time, stable position with long-term career growth

· Medical, dental, and vision insurance

· Paid vacation, sick leave, and holidays

· 401(k) retirement plan with employer benefits

· Life insurance

· Modern, state-of-the-art medical office

· Friendly, supportive team that genuinely enjoys working together

· Work alongside nationally recognized cardiologists who are passionate about patient care

· Make a meaningful difference in the lives of patients every day

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Position Summary

As a Patient Scheduler, you will serve as one of the primary points of contact for our patients.

This position is ideal for someone who enjoys interacting with people, solving problems, staying organized, and keeping multiple priorities moving simultaneously. Every day is different, and your ability to communicate effectively, remain calm under pressure, and provide exceptional customer service will directly impact our patients' experience.

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Primary Responsibilities

· Schedule, reschedule, and confirm patient appointments using our electronic scheduling system

· Coordinate patient appointments, diagnostic testing, procedures, and follow-up visits

· Answer high-volume incoming phone calls professionally and courteously

· Provide patients with appointment instructions, testing preparations, and follow-up information

· Serve as a liaison between patients, physicians, physician assistants, hospitals, imaging centers, and referring providers

· Respond promptly to phone messages, emails, electronic health record (EHR) messages, physician requests, and other communications

· Verify patient demographics and insurance information while maintaining strict confidentiality

· Obtain outside medical records, referrals, and authorizations as needed

· Ensure insurance authorizations are completed accurately before patient visits and procedures

· Collaborate closely with physicians, advanced practice providers, and fellow team members to ensure seamless patient care

· Assist with cross-coverage responsibilities during vacations or staffing needs

· Maintain accurate documentation within the electronic health record

· Deliver exceptional customer service during every patient interaction

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We're Looking For Someone Who Is

· Friendly, compassionate, and genuinely enjoys helping people

· Highly organized with excellent attention to detail

· Comfortable working in a busy, fast-paced medical office

· A strong multitasker who can prioritize effectively

· Dependable, punctual, and self-motivated

· A clear and professional communicator, both in person and over the phone

· A collaborative team player who is willing to help wherever needed

· Committed to treating every patient with dignity, empathy, and respect

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Qualifications Preferred

· Previous medical office experience

· Appointment scheduling experience

· Customer service experience

· Familiarity with electronic health records (EHR)

· Experience obtaining insurance authorizations or referrals

· Knowledge of medical terminology

Bonus Qualifications

· Bilingual in Spanish and/or Farsi

· Cardiology or specialty practice experience

· Experience with high-volume scheduling

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Schedule:

Full-Time

Monday through Friday 

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Why Our Patients Love Us

Our patients choose us because they know they'll receive expert cardiovascular care delivered with compassion, respect, and integrity. Every phone call, every appointment, and every interaction matters. As a member of our team, you'll play an essential role in creating an exceptional patient experience.

If you're looking for a workplace where your contributions are appreciated, your coworkers feel like family, and your work has real purpose, we'd love to hear from you.

Apply today and become part of our growing team.

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