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Care Coordinator

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Job Description - Care Coordinator

Description

New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.

New Horizons is a nonprofit agency seeking a caring and compassionate Care Coordinator who is eager to teach, want meaningful work that offers opportunities for growth, and believe that their efforts can make a difference in the lives of the people we serve. Now under new management, New Horizons offers competitive pay, amazing benefits, and comprehensive training.

  • Health Insurance (covers mental health)
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance (STD; LTD)
  • Paid Time Off
  • Paid Holidays
  • Paid Sick Leave
  • Paid Training
  • Employee Assistance Program
  • Life Insurance
  • Retirement plan (403b)

 As a Care Coordinator your responsibilities will include:

  • Provides time-limited care coordination for 12-15 identified individuals using a combination of internal utilization reviews and SEFBHN high-utilizer recommendations.
  • Responsible for the coordination of services until the individual is adequately connected to the care that meets their needs and progress towards the goals of Care Coordination are achieved.
  • Ensures individuals are engaged in their current setting (e.g., crisis stabilization unit (CSU), SMHTF, homeless shelter, detoxification unit, addiction receiving facility, etc.) to establish a warm hand-off.
  • Ensures that an internal process is in place that allows for on call services to be available 24 hours, seven days a week.
  • Models, coaches, and supports shared decision-making in care planning and service determination with the individual and family members (where applicable) and emphasizes self-management, recovery and wellness, including transition to community based services and/or supports.
  • Works with SEFBHN to develop diversion strategies to prevent individuals who can be effectively treated in the community from entering SMHTFs.

Requirements

New Horizons will need you to have the following qualifications:

  • Master’s degree from an accredited university or college with a major in counseling, social work, psychology, or a related human services field and two years full time or equivalent experience working with adults and children at risk
  • Professional license highly preferred
  • Valid and current Florida Driver's License required with no more than 6 points in the past 5 years.
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