Job Description - Care Coordinator



Scheduling Care Coordinator


Greenville & Spartanburg, SC • Full-time • Weekly-paid Salary


Do you love bringing order to chaos, matching people who need help with people who love to help, and making every call feel like a warm hug? Join Griswold Home Care for Greenville & Spartanburg as our next Scheduling Care Coordinator and become the heartbeat of a team that keeps seniors safe, comfortable, and independent at home.


 


Why This Role Matters


When a client calls, you stand on the front lines of our service, greeting each client with a promise of help and personally making sure we follow through. By thoughtfully pairing each client with the right caregiver, you create peace of mind for families and meaningful work for our employees. Your blend of compassion, problem-solving, and follow-through turns schedules into lifelines.


 


What You’ll Do


Your Superpowers How You’ll Use Them


 


Strategic


Matchmaking Assess care plans and caregivers’ skills/availability to build schedules that meet (and exceed!) client needs.


Relationship


Builder Be a friendly, patient voice for clients, families, and care staff—listening first (listening is so important!), responsive, and following up until the loop is closed (usually means everyone is informed).


Multitasking


Maestro Juggle incoming requests, last-minute changes, and rotating after-hours on-call duties without dropping a beat.


Data Champion Enter rock-solid details in WellSky (our CRM) so scheduling flows seamlessly into payroll, invoicing, and compliance reports.


Continuous


Improver Spot gaps, propose solutions, and collaborate with the office team to keep raising our standard of care.


 


What You’ll Bring


· High-school diploma or GED required; some college coursework required, associate degree preferred.


· 2+ years of office, scheduling, or customer-service experience (health-care or senior-care setting preferred).


· Hands-on familiarity with CRMs—bonus points for WellSky.


· Lightning-fast decision making ability, calm under pressure, and confidentiality/excellent work ethic required.


· A servant-leader mindset: you’re equally happy collaborating with colleagues and taking initiative solo.


· Genuine empathy for older adults, people with disabilities, and the caregivers who support them.


 


What We Offer


· Weekly pay on a consistent salary schedule—no surprises.


· Paid vacation plus major holidays to recharge.


· 401(k) with company match to invest in your future.


· Access to affordable health-care plans.


· A seat at a growing company where your ideas shape the next chapter—and your career path can climb from Coordinator to Senior Scheduler, Team Lead, or Office Manager.


· A mission-driven, joke-friendly culture that believes work should feel like meaningful service and a bit of fun.


 


Ready to Coordinate Care That Changes Lives?


Click Apply Now or email your résumé to PLEASE PUT THIS IN HERE with “Scheduling Care Coordinator” in the subject line. We review applications daily and can’t wait to meet the organized, caring powerhouse who will keep our schedules—and spirits—running smoothly.


Griswold Home Care for Greenville & Spartanburg is an equal-opportunity employer and celebrates diversity in all its forms.




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