Care Coordinator

Excelsior Wellness Center, a subsidiary of Excelsior Wellness, serves a broad and diverse base of individuals and families with the primary aim of identifying goals and making positive steps toward accomplishing them. In our community, we are advocates and hold fast to the belief that children and families have the potential to be safer, stronger, and more satisfied in the lives they lead.

We are seeking a full-time Care Coordinator to join our Respite Program Team. Respite is a supportive service designed to give primary caregivers and youth living with mental and behavioral health concerns a pause from their regular routines in a group setting using evidence-based practices and recreation therapy modalities.  

Our programs adopt an innovative and collaborative approach to mental health services. We prioritize fostering an environment of compassion, understanding, and support for our clients. The ideal candidate for this role is deeply committed to assisting clients within our nurturing and empowering group environment.

To Qualify:

• High School Diploma required, BA in counseling or related field preferred.


• Registered Agency Affiliated Counselor Credential or ability to become registered within 60 days required.


• Comprehensive knowledge of community resources and public systems.


• Minimum three years of working with youth and families.


• Exceptional communication and interpersonal skills.


• Community Health Worker certification preferred.


• Must have strong multitasking and organizational skills.


• Ability to work in a fast-paced environment and make ethical and safe decisions.


• Ability to manage individual stress and perform essential job functions in a safe and professional manner.


• Must be at minimum 21 years of age.


• Ability to pass criminal background check.


• Valid driver's license and acceptable driving record, per organizational standards.
  
  
  
  • New employees with out-of-state licenses must obtain a Washington State Driver’s License within 30 days of employment*
    
  
  
  
  

• Current certification as a Community Health Worker preferred


• Minimum of three years’ experience working with youth and families preferred
  

Core Responsibilities Include:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

1. Care Coordination & Case Management: Establish and sustain regular contact with Respite clients and their families to monitor progress and identify and address potential barriers within systems.


2. Contribute to an Interdisciplinary Team: Work closely with an interdisciplinary team that includes roles such as mental health therapists, peer support specialists, and certified recreation therapy specialists to deliver safe and quality client care.


3. Facilitate Client Enrollment and Orientation: Support the seamless enrollment and orientation of new clients into programming, ensuring they understand available services and resources.


4. Crisis Intervention Support: Respond to and effectively navigate crisis situations in collaboration with a mental health therapist, ensuring safety and support for clients.


5. Guide Resource Implementation: Provide direction and guidance to clients and families in accessing and utilizing community resources, helping them achieve desired outcomes throughout the treatment process.


6. Participate in Group Sessions: Support, facilitate or co-facilitate group sessions as needed in order to maintain a safe staff to client ratio and foster a supportive group environment.


7. Community Engagement: Actively engage with community partners and stakeholders to promote programs and facilitate referrals and enrollment in services. Represent Excelsior in various community settings contributing to organizational goals and community presence.


8. Participate in Team Meetings: Attend and contribute to regularly required meetings, sharing insights and collaborating on client care strategies.


9. Continuous Professional Development: Complete all required training and demonstrate proficiency in skills essential for the role, ensuring high standards of care.


10. Conduct Trainings: Organize and conduct necessary trainings as directed by the program manager, fostering professional development within the team.


11. Uphold Professional Standards: Maintain professionalism and cohesion in all communications while safeguarding client confidentiality.


12. Adhere to Ethical Standards: Uphold organizational ethical standards, policies, procedures, and the mission, vision, and values of Excelsior.


13. Provide Client Transportation: Ensure safe transportation for clients to program activities as needed using company vehicles.


14. Other Job Duties as Assigned: This list of core responsibilities is not exhaustive; the employee may perform other reasonably related duties across Excelsior as assigned.

Benefits:

Excelsior Integrated Care Center offers comprehensive medical (Providence + Cigna), dental (Lincoln), and vision (VSP) insurance packages.

• Employee insurance packages range from a $0 to $75 monthly premium.


• Medical coverage responsible deductibles ranges from $250 to $500/Annually


• Excelsior Wellness employees typically save $1,200 to $8,700 annually on premiums and $1,250 to $6,000 on deductible expenses compared to other regional employers.

On average, Excelsior Wellness employees can save $1200 to $8700 annually on premiums and an impressive $1250 to $6000 on deductible expenses compared to other businesses in our area.

But our commitment to your well-being doesn't stop there. We provide a range of additional benefits, including retirement with employer match, employer-paid life insurance, generous PTO, 11 paid holidays, free access to learning platforms, employer-paid licensing fees applicable to your role, professional development courses, and more.

At Excelsior Wellness, we believe in giving our employees the best resources to succeed both in and out of the workplace. Our employee benefits package is just one piece of that puzzle.

 Visit our website at www.excelsiorwellness.org to learn more about our organization.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.