Care Coordinator

Be a Hero and Make a Difference for the Elderly With Your Work

European Service at Home, an Illinois leader in In-Home Services, is currently seeking a committed Care Coordinator for its local Palatine office.

The ideal candidate will perform responsive and compassionate customer service to our Senior Clients and will be equipped to handle case management and direct supervision of Home Care Aides.

WAGE:

• $22- 23ph on start, based on Experience 

ESSENTIAL FUNCTIONS
As a Case Coordinator, you will:

• Work in a team environment to assure the accomplishment of the office's workload and goals
• Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program
• Serve as a resource for technical questions, applications, and problem-solving
• Evaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and the company's best interests
• Maintain a good standing relationship with the Community Care Unit
• Ensure that client and employee records are complete and current

SKILLS:

• Excellent reading and writing skills
• Thoughtful people skills
• Organizational and multitasking under tight deadlines
• Basic computer and office experience
• Ability to effectively delegate

QUALIFICATIONS:

• Excellent communication in English
• High School diploma 
• Bilingual is a plus

ESAH BENEFITS:

• Paid training
• Health insurance, Dental, Vision, Life Insurance
• PTO
• Bereavement pay
• Vacation Paid
• Bi-weekly direct deposits

We look forward to meeting you.