Care Coordinator

Join a team that makes a difference in the lives of our clients and their families.  If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Northwest Indiana is the company for you.

Our Care Coordinator will be a vital team member in the daily operations of our company. Our Care Coordinator will ensure that our clients receive the care they need from our caregiving team and oversee our caregiver training program. Individuals with a background in caregiving who enjoy mentoring and nurturing individuals for professional growth and who possess excellent client interaction skills, are able to multi-task, and work independently will love this job and are encouraged to apply!

$20-$23 Hourly

Schedule/Work Setting

• Monday-Friday 8:00 am-4:30 pm.


• Must have ability to work out of both NWI offices (Crown Point & Chesterton) as well as throughout our service area.

What Will Our Care Coordinator Recruiter Do?

• Communicate with clients and their families to assess the quality of Senior Helpers services and the client and family satisfaction level.


• Perform supervisory client visits to ensure care plans are implemented correctly and all job duties are performed in a manner that is satisfactory.


• Lead caregiver onboarding and training programs.


• Update client care plans and communicates changes to family members, staff, and caregivers.


• Performs skill assessments for all caregivers and provide follow-up training as needed.


• Perform client assessments and reassessments utilizing our proprietary Life Profile technology.


• Collaborate with their supervisor to create and implement caregiver retention and recognition programs.


• Develops great relationships with caregivers and clients & looks for ways to improve quality and overall service.

What We’re Looking For in Our Care Coordinator:

• College Degree – Associates or Bachelors (required)


• Certified Nursing Assistant (CNA) or equivalent work experience in lieu of license (required)


• Minimum of two years in an office setting with supervisory experience. Experience in workforce training highly desired.


• Professional experience in the field of customer service.


• Proficiency with Microsoft products


• Strong administrative skills


• Team Player, excellent verbal and written communication skills. Ability to multi-task and work independently.


• Proficiency with Microsoft products


• Ability to pass a criminal background check and MVR check

Enjoy Our Job Benefits:

• Health Benefits: Minimum Essential Health Coverage (MEC)


• Telehealth


• Critical Illness, Hospital Indemnity, and Accident Insurance (AFLAC)


• Paid Time Off


• 6 Paid Holidays


• Pay On Demand (ZayZoon)     


• Bonus structure


• Varied Discount Programs

Are you ready to join a great team while making a difference in your community?  PLEASE SEND YOUR RESUME TO [email protected].

About Senior Helpers:

Since 2002, Senior Helpers has been the nation's premier provider of in-home senior care, with locations all across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families and our employees.

Why Work for Senior Helpers?

• Great Place to Work Certified—91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.


• Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging


• Improve Quality of Life— We believe that our work in home care is about helping our clients and their families improve their quality of life during the aging process.

 We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws.