Care Coordinator

Title: Care Coordinator

Reports To: Office Manager and CEO

Job Overview: We are seeking a dedicated Care Coordinator to assist us with patients enrolled at Georgina Home Care. You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, and ensuring quality assurance.

The successful employee will be compassionate, knowledgeable about healthcare practices, and able to provide exceptional customer service.

Responsibilities and Duties:

Provides coverage for call-out, new clients, sick, vacation, and long-term leave.

When a change of caregiver is done, do a case acceptance form.

Communicate between caregivers, client, case manager, and regarding changes to client health, schedule, and caregiver.

Hospitalization; report to everyone in the client's care team and fill out a form.

Supervise schedules and ensure daily clock-ins and clock-outs are done, and schedules are confirmed.

10 Day courtesy call when there is a staff change

Communicate with all departments about caregivers and times for corrective action and payroll purposes.

Complete Intakes for new clients

Conduct Home Visits for clients

Sandata Maintenance: Update schedules and ensure caregivers are clocking in and out.

Qualifications:

Associate degree in related fields or three years of experience.

Bilingual Spanish Speaking

Driver License and reliable transportation.