Care Delivery Manager

Description

· Scheduling home health aides for assignments, being mindful of travel time and overtime restrictions.

· Following up with CMOs.

· Maintaining rapport with aides to minimize turnover and increase retention.

· Act as the main contact for members to ensure the quality of care and retention.

· Ensure that our home health aides are in compliance with state regulations including TB tests, fingerprints and training requirements, etc. 

· Maintaining a reasonably consistent culture and style of working – the MDC way: not everyone doing things their own way

· Contribute to the overall success of MDC Healthcare through team collaboration.

· Coordinate activity & allocate resources.

· Communicate effectively both internally and externally.

· Compliance with Federal, State, and local laws, regulations and standard operating procedures

Requirements

· Fluency in English

· 1+ years of experience working in an administrative or support position. 

· Experience managing an hourly team is a plus

· Fluency with Microsoft Office Suite 

· Experience in the medical industry will be helpful, but not mandatory. 

· Experience working with a diverse population