Care Manager

Job Title: Care Manager
Company: Care Healthcare of Washington
Location: Puyallup, WA
Employment Type: Full-Time
Compensation: $25.00 per hour

About Us
Care Healthcare of Washington is an in-home care agency dedicated to delivering compassionate, client-focused services to individuals across King and Pierce Counties. We foster a supportive and professional work environment that values integrity, teamwork, and operational excellence.

Position Overview: Care Manager
We are currently hiring a Care Manager to support day-to-day care coordination and ensure quality service delivery for our clients and caregivers. This role is essential to maintaining the smooth operation of services, timely communication, and regulatory compliance.

As a key member of our administrative team, the Care Manager will coordinate caregiver schedules, monitor care plans and service authorizations, assist with on-boarding, and serve as the main point of contact for client and caregiver support.

Key Responsibilities

Care Coordination & Scheduling

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  Create and manage caregiver schedules based on client needs and authorized service hours

  
  


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  Track service logs and make schedule adjustments to ensure continuous coverage

  
  


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  Ensure accurate tracking of billed hours and compliance with state guidelines

  
  

Client & Caregiver Communication

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  Serve as the primary liaison for clients, families, and caregivers

  
  


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  Address scheduling concerns and service issues with professionalism and urgency

  
  


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  Promote a client-centered and solutions-focused approach in all interactions

  
  

Documentation & Compliance

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  Assist with new client intakes, assessments, and care plan updates

  
  


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  Maintain accurate and up-to-date care documentation and service records

  
  


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  Monitor service authorizations and ensure timely renewals to remain in compliance

  
  

Administrative Support & Team Collaboration

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  Coordinate with the hiring team to support caregiver on-boarding and readiness

  
  


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  Communicate caregiver availability and schedule changes with the care team

  
  


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  Participate in team meetings and contribute to operational planning and improvements

  
  

Qualifications

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  High school diploma or equivalent required; Associate’s or Bachelor's degree preferred

  
  


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  At least 1 year of experience in care coordination, scheduling, or healthcare administration

  
  


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  Strong proficiency in Google Workspace, Microsoft Office (Outlook, Word, Excel) and comfortable with digital systems

  
  


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  Excellent communication, organization, and problem-solving skills

  
  


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  Ability to manage multiple priorities in a fast-paced environment

  
  


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  Professional, empathetic, and detail-oriented approach to client service

  
  

Preferred Skills

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  Experience in home care, healthcare, or human services settings

  
  


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  Familiarity with scheduling systems (Wellsky)

  
  


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  Bilingual abilities are a plus

  
  

Benefits

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  Medical, Vision, and Dental insurance

  
  


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  401(k) retirement plan

  
  


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  Supportive and mission-driven team environment

  
  


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  Ongoing training and professional development opportunities

  
  


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  Opportunity to make a meaningful impact in the lives of clients and caregivers

  
  

Apply Today
Join a team that’s committed to care that is centered on well-being.
Submit your application now to be part of a growing, values-driven agency at Care Healthcare of Washington.