Care Manager - New Hanover Psychiatric Services

Job Req ID: 806841

Position Number: 00160239

Employment Type: Full Time

Shift: Variable/On Call

Shift Details: 8a - 5p /Mon-Fri (shift may vary)

Standard Hours: 40.00

Department Name: Psychiatric Services

Location: NCHA - OP Behavioral Health

Location Details: 

Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us.

 

 

Job Summary
Assesses needs, plans, coordinates and evaluates services of patients with the goal of equipping and empowering individuals and families to access resources and adopt healthy lifestyles at home or in least restrictive environment.

Essential Functions

• Works closely with hospitals, clinics, health care facilities and agency clinical and administrative personnel to ensure patient care is seamless, efficient, effective and appropriate.
• Interacts with customers, professionals, and the community to achieve continuity of care, coordination of services and to document plan of care.
• Prepares and submits agency and employee activity statistical reports.
• Makes evaluative/consultative visits in numerous settings, and provides supportive counseling and/or counseling referrals for client and family as needed.
• Develops and maintains accurate case records of each referred customer/patient and documents fully and accurately.
• Functions as liaison for patient/family in navigating the continuum of care. Serves as patient advocate.

Physical Requirements
Work requires walking, standing, sitting, lifting, reaching, bending and stooping. Must lift a minimum of 25 pounds shoulder high. Ability to communicate verbally and in writing. Must have intact sense of sight and hearing, finger dexterity, critical thinking and ability to concentrate. Must be able to respond quickly to changes in assignments.

Education, Experience and Certifications
Bachelors Degree in Social Work, BSN or other clinical field required. Masters Degree in Social Work preferred. 2 years experience required in healthcare. Case Manager/Care Manager certification preferred with certification required within 1st year of employment. Excellent knowledge of Medicare, Medicaid, and managed care and demonstrated knowledge of proficiency in Microsoft applications required.

 

At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.

 

As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.

 

Posting Notes: Not Applicable

Atrium Health is an EOE/AA Employer