Care Navigator

The Care Navigator will provide assessment, screening, navigation, and enhanced care management services to

Medicaid eligible individuals.  Responsibilities of the Care Navigator:

1.      Manage incoming referrals for screening and navigation to ensure successful and timely connections for community members. For those Members not engaged, conduct and document outreach in alignment with required frequency, modality, and timeframe.

2.      Conduct High Risk Social Needs (HRSN) screening, conduct eligibility assessments for enhanced HRSN services and refer Members to eligible programs and services.

3.      Provide Enhanced Care Management to individuals who are determined to be eligible and have HRSN to address unresolved social care needs.

4.      Maintain effective communication with internal team members, community members, and partner organizations to ensure acceptance, resolution, or redirection of referral requests.

5.      Document progress notes and action taken with each referral as detailed in the Network Standards and Quality Program.

6.      Promote a culture of inclusion and belonging.

Skills/Qualifications for the Care Navigator include:

1.      An associate’s degree in health, social services or related field is preferred.High school diploma or equivalent required.

2.      One year experience working with individuals living with mental illness, substance use disorders or other disabilities.

3.      A demonstrated ability to use various technology platforms.

4.      Knowledge of case management defined as experience in assessment of individual's needs, care planning, implementation of care plan and regular review along with benefit entitlements, linkage to community providers and services.

5.      Organized and able to effectively communicate with others both in person and virtually.

6.      Valid and insurable NYS driver’s license.

Salary and Schedule of the Care Navigator:

• $21.46/hour; $44,636.80/annual equivalent. 40 hours per week. 
• Monday through Friday 8:30am-4:30pm.
• Excellent benefits, staff training, generous paid time off, and 30-minute paid lunch. 
• Supportive work environment.
• Culture of Caring.

Mohawk Opportunities is committed to helping individuals living with mental illness achieve stable community living and independence.  Our goal is to provide services and supports that assist individuals living with mental illness to thrive and achieve their full potential for a happy, independent life in the community of their choice.

Equal Opportunity Employer

Visit our website at www.mohawkopportunities.org.

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All offers for employment will be contingent upon the candidate having successfully completed background checks.