Care Navigator, Day Shift, Community Health Worker

Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Adventist Healthcare seeks to hire an experienced Care Navigator for our Support Center who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a Care Navigator, you will:
• In collaboration with the Transitional Care RN, coordinate patient care with patient, family, and ancillary/community services to promote quality and cost-efficient care for assigned caseload.
• Assist patients with enrollment and/or refer them to various health and social service programs.
• May include meeting patients in the community to assist with connection when needed.
• Assist patients in scheduling medical appointments to include connection with transportation resources.
• Provide follow-up to patients, by phone, home visits, and visits to other settings where patients can be found.
• Conduct a home visit to ensure that the patient has what is required to recover safely at home.
• Visit to include safety checks (e.g., check for fall risks) and preparation for follow-up appointments with the provider

Qualifications include:
• Empathic toward individual's complex health needs and their families
• Strong communication and customer service skills
• Knowledge of community resources
• Strong writing skills
• Strong organizational skills; able to develop workflows to create more efficient processes
• Ability to work in a fast-paced environment while managing multiple priorities and maintaining professionalism
• Excellent time management skills
• Ability to problem solve and exercise good judgment.
• Bachelor of Science in health education, health promotion, or related field
• 1-2 years' experience working in a community-based setting with knowledge of local resources and system navigation
• Licensed driver and able to operate a motor vehicle as well as maintain automobile insurance
• Active American Heart Association Basic Life Support (BLS) certification required

Work Schedule:

Day Shift

#GR8 Other

At Adventist HealthCare our job is to care for you.

We do this by offering:

Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
403(b) retirement plan
Free Employee parking
Benefits Eligible Positions:
Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]
Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting
Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members
Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.