Care Office Coordinator $24$25/hr

About Us
At Senior Helpers of Elmwood Park, we are passionate about making a meaningful difference in the lives of seniors and their families. We provide compassionate, professional, and reliable in-home care that allows clients to live independently with dignity. As we grow, we are seeking a dedicated Care Coordinator to join our team and support both client care coordination and daily office operations. 

Position Summary
We’re looking for a confident, organized, and dependable Care Coordinator to take charge of office operations and client care coordination. This role is perfect for someone who thrives in a fast-paced environment, communicates clearly, and takes pride in getting things done. You’ll play a key role in keeping schedules running smoothly, ensuring quality care, and supporting both clients and caregivers every day.

Key Responsibilities

Office Operations

• 
  

  Manage daily office functions, including calls, emails, and client inquiries.

  
  


• 
  

  Maintain organized and accurate client and caregiver records.

  
  


• 
  

  Assist with billing, payroll support, and insurance/Medicaid documentation.

  
  


• 
  

  Prepare reports, manage supplies, and ensure compliance with company policies.

  
  


• 
  

  Coordinate communication between caregivers, clients, and management.

  
  

Care Coordination

• 
  

  Schedule caregivers and match them with clients based on skills, availability, and care needs.

  
  


• 
  

  Follow up with clients and families to ensure satisfaction and quality of care.

  
  


• 
  

  Support caregiver onboarding and provide ongoing updates and assistance.

  
  


• 
  

  Help cover after-hours scheduling needs on a rotating basis.

  
  

Qualifications

• 
  

  Office or healthcare administration experience required; home care or scheduling experience preferred.

  
  


• 
  

  Excellent organization, time management, and problem-solving skills.

  
  


• 
  

  Strong verbal and written communication skills.

  
  


• 
  

  Proficient with Microsoft Office; knowledge of ClearCare/WellSky is a plus.

  
  


• 
  

  Dependable, proactive, and able to work independently with minimal supervision

  
  


• 
  

  Valid driver’s license and reliable transportation for occasional client visits.

  
  

What We Offer

• 
  

  $50,000–$55,000 annually (approx. $24–$25/hour)

  
  


• 
  

  Supportive team environment where your work truly matters

  
  


• 
  

  Opportunities for professional growth and development