Care Team Coordinator

Senior Helpers – Charleston

Senior Helpers is seeking a dependable and organized Care Team Coordinator to oversee caregivers, manage scheduling, and support training and client care.

Responsibilities

• Manage caregiver scheduling, callouts, shift changes, and weekend/on-call coverage.


• Maintain accurate caregiver availability and records in scheduling software.


• Coordinate new caregiver introductions and first client visits.


• Conduct caregiver orientations, skills assessments, and ongoing training.


• Coach caregivers on attendance, performance, and company expectations.


• Review timesheets and care logs to ensure compliance with care plans.


• Track training, attendance, and performance issues.


• Support caregiver recognition and team morale.


• Work closely with the care team to resolve staffing and client-care concerns.

Qualifications

• Healthcare background preferred (CNA, LPN, nursing, or related field).


• Strong leadership, communication, organization, and problem-solving skills.


• Previous caregiver training or supervisory experience preferred.


• Comfortable working in a fast-paced environment.


• Proficient with Microsoft Office and scheduling software.


• Reliable, professional, and able to work independently and as part of a team.

What we offer:

• Medical Benefits after 90 days 


• PTO


• 401K after 1 year 


• Work Life Balance Days 


• Supplemental Insurance 

Reports to: Branch Manager