Leadership
- Provide direct leadership to the care team members, fostering a positive and collaborate work environment
- Set clear expectations, goals, and priorities for team members, aligning their efforts with organizational objectives
Training and Development
- Develop and implement training programs and resources to ensure that team members are equipped with the necessary skills and knowledge to perform their roles effectively
- Provide ongoing guidance and support to enhance the professional development and competency of team members
Quality Assurance
- Oversee the timeliness, accuracy, and completeness of medical records, letters of medical necessity, and other documentation prepared by team members prior to submission
- Implement quality assurance measures and conduct regular audits to ensure compliance with regulatory requirements and organizational standards
Goal Management:
- Work closely with the Care Team Director to establish and track performance metrics, goals, and objectives for the team
- Monitor progress towards goals, identify areas for improvement, and implement strategies to keep the team on track to meet targets
Team Collaboration
- Foster a culture of collaboration and teamwork within the care team and across interdisciplinary departments
- Facilitate effective communication and coordination between team members to ensure seamless and excellent patient care delivery and continuity of services
Job Qualifications:
- Healthcare experience preferred.
- Minimum 1 years in a Care Team or Patient Navigation role is preferred.
- Minimum 1 years of Supervisory experience required.
- Key competencies include delegation, critical thinking, problem solving, and leadership.