Career Advisor (800017)

CAREER ADVISOR: Interaction with young adults, ages 17 - 24 inclusive, promoting career-decision-making; development of career/employment plans; placement into subsidized training/work experience activities; assisting with employment acquisition; and other duties as described below. 

LOCATION: Physical office within PA CareerLink® Lackawanna County, 135 Franklin Avenue, Scranton, PA 18503 Hours: 8:30 A.M. - 4:30 P.M.; Monday through Friday

• Build a professional one-on-one working relationship with young adults to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination 

•  Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued

•  Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency

• Provide consistent and comprehensive case management, documentation and follow-up 

• Conduct client orientation /on-Boarding-

• Work with local training providers and/or placement sites to ensure appropriate documentation is completed and received

• Facilitate professional development workshops as assigned

• Maintain organized database of clients and keep detailed documentation (case records) of all contacts with clients.

• Ensure participants follow through with planned activities as outlined in developed Individual Employment Plan

• Provide individualized assessment of work.

• Provide referrals to appropriate community service or social service agencies when needed 

• Accurately complete required documentation for enrollment 

• Create solutions to participant attendance problems 

• Assist in the preparation of project reports as needed (participation, placement) 

• Work collaboratively as part of the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions 

• Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements 

• Provide operational support and coverage as needed/assigned

• Provide operations support for all compliance driven standards 

• Promoting products, services, and content over social media, in a way that is consistent with an organization’s brand and social media strategy  

• Ability to Create content, including text posts, video, and images for use on social media 

• Scheduling social media posts using applications such as CANVA and constant contact 

• Coordinate and administer the development of quality social media content targeted at youth between the ages of 17-24  

• May be assigned other tasks and duties reasonably related to their job responsibilities 

• Ability to maintain flexibility as needs of contract or contractor require
• Proficiency with the use of MS Office and Google docs
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and strong written and verbal communication skills
• Ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
• Professional understanding of a vast array of occupations and career paths
• Bachelor's degree from an accredited college or university in education, social services, and/or communications or experience commensurate with the position 
• Demonstrates strong customer service skills. Strong presentation skills with public speaking or outside sales experience recommended
• Prior case management experience preferred
• Knowledge of Scranton, PA/Lackawanna County, PA community recommended/preferred 

All your information will be kept confidential according to EEO guidelines. 

Experience working with young adults (17 - 24) preferred 

Clean driving record. Clear background - FBI Fingerprint, Criminal History and Child Abuse Clearances  

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.