Career Advisor - Career Services

Job Description:

Title: WIOA Career Advisor (Career Services)

Classification: Non-Exempt

Scope of Position:  Provide excellent customer-centered services to provide career support in all areas related to gaining and/or retaining employment, training, and career advancement.

Essential Functions:

• Build a professional one-on-one working relationship with customers to aid in the introduction of SLATE services, workshops, partners, and training opportunities
• Assist customers in registration, job search preparation, workshop registration, and resumes using jobs.mo.gov website
• Accurately review, evaluate, and complete required documentation for WIOA registration eligibility
• Complete necessary WIOA data entry requirements in jobs.mo.gov
• Maintain participant files in accordance with state and local regulations
• Provide follow-up activities, ensuring positive outcomes and goals are being met according to program guidelines
• Provide “staff-assisted job search” services in the form of career guidance, job leads, and current labor market information
• Work closely with and refer participants to the Business Services Team for employment opportunities
• Be knowledgeable of area resources to assist customers with barriers
• Educate job seekers about local Labor Market Information (LMI) related to career pathways
• Provide financial literacy guidance related to wages and participants’ career goals
• Manage a caseload of a maximum of 80 new job seekers per year plus participants in 12 months follow-up
• Create and maintain an Individual Employment Plan (IEP) for job seekers
• Assess participants’ existing skills, aptitudes, and goals
• Collaborate with Case Manager to identify and remediate participants’ barriers to success
• Maintain case notes following local policies in the system of record
• Guide participants through mandatory assessments and the career exploration process to evaluate occupational training opportunities
• Ensure participants are aware of and participate in hiring events
• Provide follow-up services to participants for 12 months after exit
• Other opportunities as available.

Education and Experience Requirements:

• Bachelor’s degree in business, education, human services or a related field with a minimum of 3 years of experience in the workforce development field
• Experience in providing career development assistance
• Previous case management experience
• Must have notable experience in team-oriented environment
• Should be able to converse with a wide range of clients and professionals while demonstrating a positive professional attitude
• Knowledge and understanding of the Workforce Innovation and Opportunity Act
• Bilingual in Spanish a plus
• Proficient in Microsoft Office applications
• Valid Driver’s License

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.