Career Opportunities at JELD-WEN: Credit & Collections Specialist

External Job Description

THE ROLE

The Credit & Collection Specialist will be responsible for the day-to-day credit, customer master, collections, cash posting duties and responsibilities assigned, which may include some administrative work and reporting. This position reports to the Credit & Collections Dept. (“CCD”) management team and will aid with all facets of the aforementioned areas of responsibility.

Essential Duties and Responsibilities:

• Establish and maintain all credit/collection portfolios.


• Customer data management


• Credit Underwriting and Analysis (Financial Statement and Tax Return Analysis)


• Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.


• Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.


• Maintain weekly Reporting and KPIs


• Assist with Payment Advice and Cash Application as assigned.


• Provide “World Class” customer service.


• Special Projects (as assigned by CCD Mgmt.)


• Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)


• Interaction, reporting and communicating with all pertinent administrative and operational groups.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Interpersonal skills


• Organizational skills


• Time management skills


• Teamwork skills


• Ethics


• Punctuality


• Dependability


• Self-starter with the ability to multitask in a fast-paced environment.

Qualifications:

• High School and/or Vocational School Diploma


• A minimum of three (3) years of credit and collection experience and/or CBA and/or CBF)


• Working knowledge of standard office equipment


• Computer skills: proficiency in MS Office; Good Excel, Word, etc.


• ERP Experience


• Excellent written and verbal communication skills

Preferred (but not required) Qualifications:

• AA. Degree in Business, Accounting or Finance


• Construction/Builder Experience


• Computer skills: proficiency in Unix, Access, ERP, SAP


• Advanced Excel Skills


• Bilingual (French and/or Spanish)

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Internal Job Description

THE ROLE

The Credit & Collection Specialist will be responsible for the day-to-day credit, customer master, collections, cash posting duties and responsibilities assigned, which may include some administrative work and reporting. This position reports to the Credit & Collections Dept. (“CCD”) management team and will aid with all facets of the aforementioned areas of responsibility.

Essential Duties and Responsibilities:

• Establish and maintain all credit/collection portfolios.


• Customer data management


• Credit Underwriting and Analysis (Financial Statement and Tax Return Analysis)


• Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.


• Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.


• Maintain weekly Reporting and KPIs


• Assist with Payment Advice and Cash Application as assigned.


• Provide “World Class” customer service.


• Special Projects (as assigned by CCD Mgmt.)


• Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)


• Interaction, reporting and communicating with all pertinent administrative and operational groups.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Interpersonal skills


• Organizational skills


• Time management skills


• Teamwork skills


• Ethics


• Punctuality


• Dependability


• Self-starter with the ability to multitask in a fast-paced environment.

Qualifications:

• High School and/or Vocational School Diploma


• A minimum of three (3) years of credit and collection experience and/or CBA and/or CBF)


• Working knowledge of standard office equipment


• Computer skills: proficiency in MS Office; Good Excel, Word, etc.


• ERP Experience


• Excellent written and verbal communication skills

Preferred (but not required) Qualifications:

• AA. Degree in Business, Accounting or Finance


• Construction/Builder Experience


• Computer skills: proficiency in Unix, Access, ERP, SAP


• Advanced Excel Skills


• Bilingual (French and/or Spanish)