CareerCenter Consultant - Veteran Representative - Presque Isle

Department of Labor - Bureau of Employment Services

Job Class Code: 0723
Grade: 20/Professoional & Technical
Salary: $20.68-$28.88/Hour
Location: Presque Isle

Opening Date: June 10, 2025

Closing Date:  June 25, 2025

Would you like to join a team of hardworking professionals who support Maine’s workforce with an additional focus on veterans, eligible spouses of veterans, and businesses across Maine?  If you are a veteran or eligible spouse (see minimum qualifications), enjoy working with the public, and want to make a difference by helping job seekers connect with jobs and businesses connect with workers, then this career is for you! The successful candidate will spend their time focused on connecting Maine’s veteran population to good jobs. They will deliver workforce services to job seeking veterans and businesses. Don’t miss out on this opportunity, especially if you have prior experience in veteran services, vocational services or career counseling, and/or business services.  

The MDOL/Bureau of Employment Services believe our employees should reflect the diversity of the populations we serve, including racial, cultural and ethnic diversity and people with disabilities.  We welcome and encourage all applicants with interest in this position and who believe they meet minimum qualifications listed. 

Primary responsibilities include:  

• Conduct interviewing, vocational assessments, and provide career guidance; coordinate support services, refer customers to programs or services, and make referrals to job openings.


• Conduct outreach efforts including off-site hours at locations where job seekers, specifically veterans, may spend time, including other veteran agencies.    


• Develop and conduct workshops.  


• Deliver business services to area employers in order to develop employment opportunities for customers.


• Conduct and participate in informational sessions, job fairs, and trade shows.


• Develop and negotiate training agreements for apprenticeship programs, internships and on-the-job-training employment opportunities for employers/businesses.

Minimum qualifications:

As required by federal grant, the successful candidate will be a qualified service-connected disabled veteran, a qualified eligible veteran, or other qualified eligible persons as defined by Title 38, USC, Section 4101(5).   The successful candidate will attend live, instructor-led virtual training provided by the National Veterans’ Training Institute (NVTI) and paid for by the US Department of Labor.  The training must be completed within 18 months of hire and will be considered work time for compensation purposes.  Transportation for regional travel will be required regularly. Either a state vehicle or reimbursement for use of your personal vehicle will be provided. Statewide travel will be occasionally required.

Any combination of education and/or work experience that demonstrates competency in:

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members.


• Customer/Quality Skills: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.


• Accountability Skills: Holds self accountable for measurable high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable to own development including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules.


• Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans and priorities to changing circumstances. Monitors own progress and evaluates outcomes.

Preference will be given to those applicants:

• Excellent communication and interpersonal skills


• Demonstrated experience serving individuals from diverse backgrounds


• Direct experience providing services to military veterans


• Knowledge of workforce development programs and employment-related resources


• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual service platforms such as Zoom or Microsoft Teams


• Experience with database entry, management, and information retrieval


• Experience delivering virtual employment services and conducting remote case management


• Strong case management skills, including assessing barriers to employment and developing individual employment plans


• Familiarity with labor market information to guide job seekers in making informed career decisions

Contact information:

Questions about this position should be directed to Paul Ruggiero at [email protected] 

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application.  In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period.  Any experience that was not full-time employment should be identified as such. 

If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700.  Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME  04330 or faxed to 207-287-2018.  Be sure title of the job you are applying for is included.  Applications cannot be accepted after the posting closing date.  

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.


• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 


• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). 


• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees. 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.