Caregiver Relations Manager - In-Home Care Agency

Waco, TX | Full-Time | Salary: $40,000-$50,000 (DOE)

At Caring Senior Service of Waco, we believe every senior deserves the dignity, independence, and comfort of living at home. We are seeking a Care Manager with hands-on caregiving experience—someone who truly understands the demands and rewards of in-home care. If you've worked as a Caregiver or CNA and are ready to take the lead, this is your opportunity to step into a meaningful leadership role where your experience truly matters. You'll not only support and guide our caregiving team—you’ll be a champion for quality care, helping families find peace of mind and helping seniors remain safe, comfortable, and independent at home.

• Impact Lives Every Day: Lead a team that makes a direct and meaningful difference in the lives of seniors and their families.
• Purpose-Driven Leadership: Guide, coach, and empower caregivers to deliver exceptional care while shaping care strategies.
• Career Growth: Be part of a growing company with abundant opportunities for professional development and leadership advancement.
• Supportive Culture: Work in an environment that values compassion, teamwork, and accountability. We believe in mutual respect and continuous improvement.

Recruitment & Staffing:

• Recruit, onboard, and build a compassionate, reliable caregiving team to ensure our clients receive the best possible care.

Training & Development:

• Lead caregiver training, mentorship, and skill-building programs to ensure top-tier care standards.
• Provide ongoing support and feedback to help caregivers grow in their roles.

Scheduling & Caregiver Matching:

• Coordinate schedules efficiently, matching caregivers to clients based on skills, needs, and personalities for optimal care.

Client & Family Engagement:

• Build strong, trusting relationships with clients and their families.
• Address concerns proactively to ensure a seamless, high-quality care experience.

Hands-On Support:

• Provide direct care as needed, including activities of daily living (ADLs) and companionship, especially during busy times or as backup support.

• 5+ years of experience in senior care (professional or personal), with hands-on caregiving experience is required.
• Proven ability to deliver compassionate hands-on care, including all ADLs.
  
• Experience in caregiver supervision, staffing, and/or scheduling is preferred.
• Excellent communication, organizational, and interpersonal skills.
• Comfortable with Microsoft Office and other scheduling or management tools.
• Reliable transportation, a valid driver’s license, and car insurance.
• Ability to pass background and registry checks.
• A team-oriented mindset, positive attitude, and a heart for caregiving.

• Office Location: Waco, TX (with local travel to client homes as needed)
• Schedule: Full-time, Monday–Friday | 8:00 AM – 5:00 PM
  (Includes rotating on-call responsibilities for evening/weekend coverage)

• Salary: $40,000-$50,000 (DOE)
• Ongoing Professional Development: Access to training and development programs to support your growth.
• Supportive Company Culture: We value purpose, people, and personal growth.