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CAREGIVER RELS BUSINESS PTNR

Job Description - CAREGIVER RELS BUSINESS PTNR

DEPT: PHYS NETWORK HUMAN RESOURCES Full-Time / 8:00 AM - 5:00 PM The Caregiver Relations Business Partner - Employee Relations (CRBP) provides timely advice and consultation in effectively navigating the caregiver experience in both non-union and unionized settings. The CRBP fosters a positive environment where we shape a Just Culture of excellence ensuring that all individuals are treated with dignity and respect and every caregiver, patient, family member, and community member feels seen, valued, and respected. This includes providing clear policy interpretation, consultation, and guidance on performance and behavior concerns. The CRBP will also aid in corrective action, investigations, and litigation requests as applicable. The CRBP will be the point of contact for Regulatory Compliance and assist caregivers and leaders with employment concerns. The CRBP will provide quality customer service by resolving inquiries, questions, and cases in a timely, accurate, compliant, fair, and consistent, manner. Builds and fosters trust and ongoing relationships with caregivers and leaders. § Provides advice and counsel to supervisors on caregiver issues as they relate to compliance with regulations, laws, and policies. § Conducts interactive processes with caregivers to determine accommodation compliance and reasonable accommodations. § Assists with employee separations and ensures compliance with regulations, procedures, and policies. § Supports subpoenas and other file requests. § Develops and conducts training on harassment and discrimination, employment law, accommodation compliance, performance reviews, discipline, terminations, ethics, personnel policies and regulations. § Supports retention and engagement initiatives. § Fosters and promotes use of human resources services and platforms. § Proposes and makes recommendations to the policy committee for changes and improvements to the HR policies. § Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. § Collects, organizes, and analyzes employee data. § Type of degree: N/A § Area of study or major: Human Resources; Business; Industrial Psychology § Preferred educational qualifications: Experience in lieu of degree will be considered Minimum Level of Experience Required: 1 - 3 years of job-related experience Prior specific functional responsibilities: Microsoft Applications (i.e. Outlook, Excel, PowerPoint) Preferred experience: Preferred experience in customer service and employee relations
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