Caregiver Scheduler

Job Summary:
Senior Helpers of West Oahu is seeking a highly organized and dependable Scheduling Coordinator to manage caregiver schedules and ensure seamless delivery of in-home care services to our clients. This role is critical to maintaining continuity of care, supporting our caregivers, and ensuring clients receive reliable, high-quality service. The ideal candidate is detail-oriented, able to multitask in a fast-paced environment, and has strong communication and problem-solving skills.

Key Responsibilities:

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  Coordinate and maintain daily and weekly schedules for caregivers and clients

  
  


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  Match caregivers with clients based on care needs, availability, and compatibility

  
  


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  Communicate schedule changes, updates, and shift coverage with caregivers in a timely manner

  
  


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  Monitor open shifts and proactively fill them to ensure uninterrupted care

  
  


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  Respond to caregiver call-outs and arrange backup coverage

  
  


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  Maintain accurate scheduling records and client care hours in the company’s scheduling system

  
  


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  Communicate with clients and families regarding schedule updates when necessary

  
  


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  Support onboarding of new caregivers by coordinating initial schedules and introductions

  
  


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  Work closely with the care management team to ensure client care plans are properly staffed

  
  


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  Assist with administrative tasks and reporting as needed

  
  

Qualifications:

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  High school diploma or equivalent required; associate or bachelor’s degree preferred

  
  


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  Previous scheduling, administrative, or office coordination experience preferred

  
  


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  Experience in home care, healthcare, or staffing environments is a plus

  
  


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  Strong organizational and time management skills

  
  


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  Excellent verbal and written communication skills

  
  


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  Ability to multitask and remain calm in a fast-paced environment

  
  


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  Proficiency with scheduling software and Microsoft Office (Word, Excel, Outlook)

  
  


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  Strong problem-solving and decision-making abilities

  
  


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  Professional, dependable, and customer-service oriented

  
  

Physical Requirements:

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  Ability to sit and work at a computer for extended periods

  
  


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  Occasional lifting of office supplies up to 20 lbs

  
  

Benefits:

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  Competitive salary

  
  


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  Paid training

  
  


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  Supportive team environment

  
  


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  Opportunity for professional growth

  
  


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  Meaningful work supporting seniors and caregivers in the community

  
  

About Senior Helpers of West Oahu:
Senior Helpers of West Oahu is dedicated to providing compassionate, high-quality in-home care that allows seniors to live safely and independently in the comfort of their own homes. Our team is committed to excellence, reliability, and making a positive difference in the lives of our clients and their families.

How to Apply:
Qualified candidates are encouraged to submit their resume and cover letter. We look forward to adding a dedicated Scheduling Coordinator to our growing team.