Care/Outreach Coordinator

Company : Healthy At Home Caregivers

Job Type : Full Time

Dana Point, Usa

Job Description - Care/Outreach Coordinator

Job Type

Full-time

Description

Answer potential client inquiries, perform in home assessments and conduct home visits to existing clients to ensure excellent care is provided and needs are met.
Responsible for creating and updating care plan for clients. Coordinating with caregivers and family members while anticipating needs, solving challenges and addressing concerns that may arise between clients and caregivers.
Work closely with our scheduling coordinator in maintaining client schedules to ensure the client and caregiver are matched based on preferences & qualifications.
Assist with introductions and training for family members and clients as well as caregivers.
Follow all office communication and documentation protocols and maintain confidentiality of all information pertaining to clients and employees.
Phone support.
Perform ad hoc tasks that may be assigned.
Reach out to facilities, doctor’s office, senior center etc. to establish referral sources.

Develop and maintain relationships with potential referral sources, including local hospitals, physicians, and community organizations.
Conduct outreach activities, including presentations and attending community events to increase brand awareness and client base.
Coordinate client care with caregivers and healthcare professionals to ensure seamless service delivery.
Assess client needs and create customized care plans in collaboration with healthcare professionals.
Monitor and update client care plans as needed.
Provide support and guidance to clients and their families.
Ensure compliance with all federal, state, and local regulations regarding home health care.

Requirements

High School graduate or equivalent. Bachelor’s degree preferred.
Minimum of one to three years of experience in a similar position strongly preferred.
Positive, outgoing, detail oriented, must have strong organizational skills and ability to build strong relationships with clients and caregivers.
Exceptional customer service, ability to problem solve and work in challenging situations and communicate effectively with concerned parties.
Ability to communicate clearly, both orally and in writing.
Knowledge of WellSky system preferred.
Willingness to spend extended periods in the field with driving as a requirement.
Ability to pass background checks, possess 2 valid ID’s (passport, driver’s license, or social security card), complete home care aide registration

Salary Description

22-27/Hour

Original job Care/Outreach Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Care/Outreach Coordinator

Job Description - Care/Outreach Coordinator

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