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Care/Outreach Coordinator

icon building Company : Healthy At Home Caregivers
icon briefcase Job Type : Full Time
icon geo-alt Dana Point, Usa

Number of Applicants

 : 

000+

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Job Description - Care/Outreach Coordinator






Job Type

Full-time


Description

 

  • Answer potential client inquiries, perform in home assessments and conduct home visits to existing clients to ensure excellent care is provided and needs are met.
  • Responsible for creating and updating care plan for clients. Coordinating with caregivers and family members while anticipating needs, solving challenges and addressing concerns that may arise between clients and caregivers.
  • Work closely with our scheduling coordinator in maintaining client schedules to ensure the client and caregiver are matched based on preferences & qualifications.
  • Assist with introductions and training for family members and clients as well as caregivers.
  • Follow all office communication and documentation protocols and maintain confidentiality of all information pertaining to clients and employees.
  • Phone support.
  • Perform ad hoc tasks that may be assigned.
  • Reach out to facilities, doctor’s office, senior center etc. to establish referral sources.

 

  • Develop and maintain relationships with potential referral sources, including local hospitals, physicians, and community organizations.
  • Conduct outreach activities, including presentations and attending community events to increase brand awareness and client base.
  • Coordinate client care with caregivers and healthcare professionals to ensure seamless service delivery.
  • Assess client needs and create customized care plans in collaboration with healthcare professionals.
  • Monitor and update client care plans as needed.
  • Provide support and guidance to clients and their families.
  • Ensure compliance with all federal, state, and local regulations regarding home health care.

Requirements

 

  • High School graduate or equivalent. Bachelor’s degree preferred.
  • Minimum of one to three years of experience in a similar position strongly preferred.
  • Positive, outgoing, detail oriented, must have strong organizational skills and ability to build strong relationships with clients and caregivers.
  • Exceptional customer service, ability to problem solve and work in challenging situations and communicate effectively with concerned parties.
  • Ability to communicate clearly, both orally and in writing.
  • Knowledge of WellSky system preferred.
  • Willingness to spend extended periods in the field with driving as a requirement.
  • Ability to pass background checks, possess 2 valid ID’s (passport, driver’s license, or social security card), complete home care aide registration

Salary Description

22-27/Hour

Original job Care/Outreach Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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