Cargo Inside Sales Representative - Collaborative Environment

Inside Sales Representative

Great opportunity with company located near the DFW Airport seeking an entry level candidate that wants to learn about aviation and grow a career. Able to have a flexible schedule and availability to work weekends, holidays, and OT. The Inside Sales Representative is responsible for spot quotations, making proactive sales calls, managing allocations and bookings. S/he performs opportunity management and customer retention in a team with Outside Sales.

Responsibilities:

• Phone and email communication with customers for potential business
• Completion of verbal discussions with customers back in writing
• Ensure requested bookings of shipments compliant with regulations for all countries
• Origin countries, transit countries, and destination
• Submission of quotations per customer requests and meeting perimeters as outlined.
• Ensure calculated for profitability compliance
• Identify potential opportunities and communicate with management o When Customer indicates type of movements required
• Follow up with customers on Quotations given o Anticipated ship dates o If unsuccessful, pricing difference, solicit feedback
• Follow up with smaller customers on potentials and opportunities or find their niche
• Finding right product for Customer Needs and upsell to next level when possible, or Transport timeline or Special handling requirements
• Ensure load ability Checks completed on non-standard cargo with authorized agents for check
• Assist in updates of customer information as needed in IT database
• Actively promote eChannel usage in communications with Customer o eBooking and eAWB or other
• Ensure manager advised when Customer’s non-performance issues below standard o Outline issues for management review and resolve
• Quality Check of GHA duties when assigned or required or Report to management
• Perform support duties as assigned or required Qualifications

Job essential functions:

Stand or Sit -Stationary position -Must be able to remain in a stationary position 50% of the time.

Walk Move - The person in this position needs to occasionally move about inside the office to access invoices, office machinery, etc.

The position requires constantly operating a computer and other office productivity machinery such as a computer, calculator, copier, and printer.

Benefits:

I.K. Hofmann USA, Inc. values the contributions of our employees and we are pleased to offer the following benefit programs.

•Medical

•Prescription Drug Discounts

•Dental & Vision

•Short-Term Disability

•Accident, Critical Illness, and Life Insurance Package

•401k –Traditional & Roth options

•Employee Discount Program

•Referral Program that offers $50 to both you and your referral after they work 80 hours

ABOUT US

I.K.Hofmann,USAprovidesstaffingandhumanresourceservices,VendorManagementandMSPServicestoboth domesticandinternationalcompanies.Ourservicesincludetemporarystaffing,temporarytopermanentplacement,permanentplacement,on-siteadministration, humanresourcemanagementandworkforcemanagement. Wespecializeinstaffinginmanufacturing,engineering,production,warehouse,aviation,automotive,supplychain, logistics,andHR.AsaISO9001certifiedorganization,I.K.Hofmannhasbuiltareputation fordeliveringthehighest levelsofserviceandqualitywhilestayingtruetothefounder’svisionofbeingastaffingfirmthatcaresabouttheirpeople.

Ourparentcompany,I.K.HofmannGmbH,isaprivately heldwomanownedbusinessfoundedinGermanyin1985 andtodayhasmorethan110branchofficesinAustria,the Czech Republic,Germany,UK,Italy,Slovakia,andtheUnitedStates.

We are proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Our differences make us thrive! Must be eligible to work in the United States for any company without sponsorship.

“For California residents, please see our Employee and Applicant Notice at Collection and Privacy Policy for additional California specific informationhere.”

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