Carrier Sales/ Load Coverage Specialist

About Zelh

Zelh is a fast-growing, passionate outsourcing company with a mission to be the most reliable partner by consistently delivering high-quality services. We build long-term relationships with customers, employees, and vendors, grounded in personal attention, timely communication, and respect.

Currently, we are looking for a Carrier Sales Representative to join the team of one of our U.S.-based clients. This is a great opportunity to work in a fast-paced, collaborative logistics environment with a strong focus on communication, relationship-building, and problem-solving.

• Source and secure truckload capacity with both new and existing carrier partners

• Actively engage unowned carriers via phone, email, or through the client’s carrier portal

• Handle digital bookings and negotiations with unassigned carriers

• Build and maintain relationships with truckload carriers

• Match available capacity to open loads in the TMS and assign the most suitable carrier

• Clearly communicate load details, pickup instructions, and shipment expectations

• Track and trace shipments already bid on and won to ensure smooth delivery

• Monitor driver status and electronically connect drivers to the tracking app

• Issue Comcheks/T-checks for lumpers as required

• Coordinate lumper payments during peak hours (5 AM–8 AM and 5 PM–9 PM)

• Gather PODs and accessorial paperwork from carriers

• Identify and resolve shipment-level issues in collaboration with internal teams

• Provide pickup documentation and ensure on-time load execution

• Negotiate pricing with carriers based on current market conditions

• Maintain accurate records of carrier communication and load details

Required Qualifications:

• 0–2 years of experience in a Carrier Sales or logistics-related role

• Strong understanding of logistics processes and transportation regulations

• High level of English proficiency (Upper-Intermediate or above)

• Excellent communication and negotiation skills (verbal and written)

• Strong organizational and multitasking abilities

• Proficiency in Microsoft Office and logistics platforms (TMS systems preferred)

• Attention to detail and a proactive problem-solving mindset