Carrier Services Representative - Must be fluent in Spanish

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

• People First – We lead with care, connection, and respect.
• Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
• Safety – Built into every move we make.
• Results – High standards. Real outcomes.
• Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role.

The Carrier Onboarding Representative is responsible for managing the end-to-end process of onboarding new carriers. This role involves verifying carrier credentials, ensuring compliance with company standards, and facilitating the integration of carriers into our transportation network. The ideal candidate will possess strong communication skills, attention to detail, and a commitment to fostering positive relationships with carrier partners.

Shift Information Full-time. Occasional afterhours availability required during peak periods or for time-sensitive shipments.

Key Responsibilities

• Coordinate and oversee the entire onboarding cycle for new carrier partners, ensuring all required documentation is collected and verified.
• Verify that carriers meet company and industry standards for insurance, safety, and legal requirements.
• Track and update carrier information and documentation in internal systems to ensure data integrity.
• Act as the primary contact for new carriers, providing support and communication throughout the onboarding process.
• Work with operations, compliance, and customer service to ensure smooth integration and readiness of new carriers.

Work Environment

• Office-based logistics environment with a strong focus on carrier compliance and support
• Fast-paced and detail-oriented, requiring strong multitasking and organizational skills
• Regular use of transportation management systems (TMS), internal databases, and Microsoft Office tools
• Collaborative team setting, with cross-functional coordination essential for success

Education: 

• High school diploma or equivalent required
• Bachelor’s degree in Business, Logistics, or a related field preferred.

Experience: 

• Spanish speaking required
• 1-3 years of experience in logistics, transportation, or a related field, preferably with experience in carrier relations or onboarding.
• Familiarity with transportation management systems (TMS) is a plus
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Personality Traits

• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Familiarity with transportation management systems (TMS) is a plus
• Detail-oriented with a focus on accuracy
• Problem-solving skills with a proactive approach
• Ability to manage multiple tasks simultaneously in a fast-paced environment

Pay/Benefits/Perks

• $22/hr and eligible for $750 Monthly Bonus based on performance.
• Paid Time Off/Vacation
• Health Benefits
• Ancillary Benefits (teledoc, tuition reimbursement, volunteer day, EAP)
• Culture

All your information will be kept confidential according to EEO guidelines.