Cartus - RES Specialist - US Based Remote

Primary Function:

Manage the 3rd Party Sale process from receipt of contract to sale closing.

Key Duties and Responsibilities:

Review Contract/Offer; assess terms, interpret legal obligation and financial risk of entering into contract with buyer.  As needed, work with legal counsel to assess questionable contract verbiage.  Communicate Red Flag contract terms to RES/CSC for customer action. Ensure Cartus Contract policy (5.80) is applied as appropriate.  Obtain Cartus required documents as needed. Act as a liaison between Agent/RES/CSC and Customer for contract ratification.  Execute Contract and monitor buyer contingencies.  Recommend negotiation strategy to Account Manager for amended homes.  Partner with Listing Agent throughout to ensure clear communication; property is maintained, secure and successful closing occurs.  Work to revive potential “Fall Thru Sales” to keep home out of corporate inventory.

Primary Tasks:

• Manage listing agent from point of sale to closing
• Read and interpret contract terms and conditions in all 50 states
• Assess legal risk and liability of entering into contract with buyer
• Alert CSC/RES to unfavorable contractual obligations (Red Flags)
• Obtain Cartus/IRS/Client required documents to meet 5.80 business rule compliance, 11 Step Amended Rules, and Client Policy 
• Execute contract of sale and associated documents
• Utilize ATLAS, Home Sale and HEM systems for data management
• Facilitate negotiations for contingency removals (buyer repairs, mortgage contingency, appraisal, etc.)
• Input contract financial data for customer equity
• Update real estate referral system (HEM) with anticipated referral revenue
• Facilitate negotiations for buyer walk thru items
• Work to circumvent potential sale fall thru to mitigate financial exposure for client 

Key Dimensions:  

• Interpret and assess content of written communications
• Ability to anticipate potential outcome and assess risk
• Effective negotiator
• Aptitude for effectively prioritizing work; planning, organizing and multi-tasking
• Solid decision making skills
• Attention to detail
• Ability to work in a fast-paced, corporate environment
• Ability to successfully work in a team-based environment
• Strong internal and external customer service    
• Strong sense of urgency

Qualifications/Selection Criteria:

• Prior relocation required
• Real estate or related field experience preferred 
• Customer service experience
• Strong verbal and written communication skills
• Strong organizational and analytical skills
• College degree or equivalent preferred