CASA Coordinator

POSITION DESCRIPTION
Montgomery County Common Pleas Court
Juvenile Division

CLASSIFICATION TITLE: CASA Coordinator
FLSA STATUS: Non-Exempt
EMPLOYMENT STATUS: Full-time
DEPARTMENT: Probation Services
REPORTS TO: Volunteer Services Program Manager
PAY GRADE: A 14
WORK SCHEDULE:8:30 a.m. – 4:30 p.m.

DISTINGUISHING JOB CHARACTERISTICS

Managing a caseload of Court Appointed Special Advocates (CASA) volunteers who are serving as an investigator, monitor, reporter and advocate for children who may be involved in the juvenile court system.
This would include maintaining weekly/monthly contact with the CASA Volunteers, assisting with
case investigations, participating in home, school and agency visits and attending court hearings on a regular basis.

“In this position, you are an At-Will Employee serving at the pleasure of the Administrative Judge.”

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons, covered by the Americans with Disabilities Act, in accordance with its requirements.

Manages a caseload of community volunteers who are trained as a CASA.

Assures a high quality volunteer program in providing excellent service by maintaining weekly/monthly contact with the CASA Volunteers and assist with the monitoring of reports and interviews as needed.

Assists CASA volunteers with case investigations.

Participate in home, school and agency visits on a regular basis.

Attend court hearings on a regular basis or as needed on behalf of the CASA program.

Assist with In-Service topics and CASA Pre-Service trainings.

Participate in trainings and workshops to increase job knowledge.

At times, provides assistance to Manager of Volunteer Services with reports, grant reporting and grant applications.

Maintains records pertaining to all cases.

Tracks, report data about case and volunteer statistics for the Court, VOCA, State and National CASA organizations.

Correspond on a consistent basis to all parties of a case.

Participate in activities geared toward volunteer appreciation and other court activities.

OTHER DUTIES AND RESPONSIBILITIES

Provides office coverage as assigned by Manager of Volunteer Services.

SCOPE OF SUPERVISION

Individual community members who are trained as CASA Volunteers.

EQUIPMENT OPERATED

Computer; telephone, calculator, fax, copier and other general office equipment.

CONTACTS WITH OTHERS

Attorneys; Child Welfare Caseworkers; medical, school, psychologists, and other professionals; foster parents; magistrates, CASA volunteers. General public. Parents, Relatives and NonRelatives

CONFIDENTIAL DATA

Juvenile Court records; police records; medical records; school records; psychological records; client’s personnel; criminal records; program volunteers.

WORKING CONDITIONS

Good office working conditions.

USUAL PHYSICAL DEMANDS

The following physical demands are typically exhibited by position incumbents performing this job’s essential duties and responsibilities. These physical demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

While performing duties of this job, the employee frequently sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when typing and using a computer screen.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of: family issues and dynamics relating to child abuse and neglect; Court System processes and volunteer program requirements; social welfare and community social service resources; supervisory principles.

Ability to: apply supervisory principles to supervision of volunteers; work with all types of people and races from different social, economic backgrounds; maintain good public relations as Court representative; establish and maintain effective work relationships with associates and job contacts; exhibit good organizational skills; maintain confidentiality of confidential and sensitive information; demonstrate initiative in perceiving and meeting volunteer and program needs; willingness to accept program responsibility and leadership.

Skill in: written and oral communications; operation of computer; general typing; application of job software programs; operation of general office equipment.

QUALIFICATIONS

Bachelor’s degree in social service related field, and over three years social service experience. Completion of CASA training following appointment.

Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

LICENSURE OR CERTIFICATION REQUIREMENTS

Completion of CASA training following appointment.