Case Aide

Salary :

$19 - 23 hourly

Company : The Methodist Home Of Kentucky

Job Type : Full Time

Owensboro, Ky

Number of Applicants

000+

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Job Description - Case Aide

The Case Aide supports case management services for unaccompanied youth by maintaining organized, compliant documentation and assisting with family reunification efforts. Collaborates with an interdisciplinary team in a trauma‑informed environment to promote safety, stability, and timely case progression.

What You’ll Do:

Maintain accurate, timely client case files
Support discharge preparation and youth release logistics
Assist with communication between youth, families, sponsors, and partners
Provide safe local transportation (occasional out‑of‑area travel)
Contribute to team meetings and program coverage, including some evenings/weekends
Uphold trauma‑informed practices, confidentiality standards, and all agency, state, federal, and Office of Refugee Resettlement regulations.

What You Bring

Strong organization, attention to detail, communication, and time‑management skills
Reliability, empathy, and ability to thrive in a fast‑paced, continuously evolving setting
Ability to build rapport and work collaboratively
Highly proficient bilingual language skills (English/Spanish)
Experienced technology (translation and calling apps, Microsoft Office programs and applications) and database use

Requirements

High school diploma
One year social services or office experience
Valid driver’s license and insurable driving record

Preferred

Experience in child welfare, case management, or refugee/migrant services

You Will Receive:

Paid training as you learn how to support youth with trauma
Free Employee Assistance Program
Health, vision, dental, and life insurance;
403b retirement plan with 3% match
Paid time off for sick time, vacation, and mental health care
Eight holidays, plus one floating holiday to use as you wish
Tuition assistance and continuing education support

This is a full-time position, located in Owensboro KY. Days and hours of work are flexible to support the needs of the program. The Case Aide is expected to support the ORR required 7-Day Case Management schedule, with hours of work to include late days and weekend coverage. The Case Aide schedule may be adjusted to provide support to youth intake, discharge and release related travel. Flexible work hours to include occasional evenings, weekends, and on-site and off-site attendance at meetings.

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Case Aide

Job Description - Case Aide

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