Case Aide - Children & Youth Services

Case Aide – Children and Youth Services

Start your career, shift your path, or grow your impact with SAM

Who We Are

At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 900 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Case Aide Role

As a Case Aide within our Children and Youth Services team, you'll play a vital role in supporting children and families through hands-on assistance and care coordination. This position is ideal for someone who is compassionate, dependable, and organized, and thrives in fast-paced environments where teamwork matters.

Starting Rate: $16.50/hour, based on experience and qualifications

Case Aide Core Responsibilities

• Assists in the maintenance of case records


• Supports families in completing required forms and paperwork


• Transports children and supervises family visits


• Assists with gathering documentation, such as birth certificates and Social Security cards


• Supports caseworkers with home visits, placements, and appointments


• Assists in data collection, monthly reports, and internal audits


• Supports family engagement initiatives and community resource connection


• Helps coordinate and deliver holiday donations


• Attends required training

What You Bring

• An associate’s degree (preferred) in a human services field, or equivalent education and experience as defined by program guidelines


• Experience working with children or families preferred


• Ability to maintain confidentiality and work respectfully with diverse populations


• Commitment to supporting families and working as part of a team


• A valid driver’s license and reliable transportation

Who Thrives in This Role

We’ve found that people who are:

• Compassionate


• Flexible


• Team-oriented


• Strong communicators with attention to detail

…tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

Employee Benefits

Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:

• No monthly premium for employee-only health insurance


• Single-stream PTO (36 days) + 11 paid holidays


• Employer matching 401k – up to 5%


• Recognition and wellness initiatives and rewards

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule

This position is based in Pike County, Pennsylvania. Work is primarily in office and community-based.

Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Evening hours may be required.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.