Case Coordinator

Schedule

Full-Time: Monday-Friday 8am-4:30pm

SUMMARY

The Case Coordinator is responsible for the oversight of the psychiatric and medical treatment regimens of the residents and case management services for each resident after conducting an individualized assessment of their needs. The Case Coordinator is responsible for maintaining case files and service plans for each resident. This position may require use of personal vehicle to transport clients when an agency vehicle is not available.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Obtain and maintain a thorough knowledge of appropriate community resources.
• Serves as an advocate for residents and assist with securing needed services from other agencies.
• Initiates input from other staff and the residents in order to develop service plan goals.
• Assigns, oversees and completes necessary assessment tools quarterly.
• Develops and monitors service plans with individual residents.
• Assists residents wherever appropriate in the development of personal and social skills, i.e., personal hygiene, money management, conversation, symptom management.
• Acts as liaison from community residence to family members, providers and other community contacts.
• Refers residents to appropriate social, rehabilitative, medical, mental health and vocational services.
• Provides transportation for residents to other needed services with the assistance of other staff.
• Acts as liaison to other direct care providers through mutual staffing.
• Maintains case records including but not limited to, service plans, 90-day service plan reviews, and assessments
• Obtains ongoing required medical records.
• Orders needed medication prescriptions.
• Notifies appropriate agencies of admissions and discharges.
• Attend weekly staff meeting and review client status with attending staff.
• Encourage residents to complete daily living skills.
• Effectively handle crisis situations.
• Assume roles and responsibilities of the Community Residence Manager in the event of a scheduled absence.

Management has the right to add or change the duties of this position at any time.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Required: Bachelor’s degree in the Human Services field; and related experience and/or training working in the mental health field, particularly with developmentally delayed, geriatric and co-occurring disorder clients. QMHS required.

CERTIFICATES, LICENSES, REGISTRATIONS

Required: Must maintain a valid driver’s license and acceptable driving record. Must maintain Standard First Aid and Cardiopulmonary Resuscitation certification.