Case Management

Are you looking to join a team that is dynamic, energetic, outgoing, and organized? PhysMed, Center for Physical Medicine, is the right place for you! We are looking to add a Case Management Lead to our team that has high energy, a professional attitude, and a desire to learn in the healthcare industry. This position is trainable, although previous medical/customer service experience is preferred.

Benefits

Responsibilities

• Answering incoming patient calls. 


• Completing all new patient admissions and entering it digitally. 


• Verifying relevant medical history for each patient. 


• Scheduling appointments for new patients, specialist consultations, tests, and procedures.


• Answering and following up with phone and email inquiries.


• Sending and requesting Medical records.


• Addressing any patient complaints or concerns.


• Performing clerical work, such as filing, copying, or faxing.


• Complying with the regulations and policies of the facility.


• Other duties as assigned

Qualifications

• Ability to follow verbal instructions 


• Critical thinking and good interpersonal skills 


• Basic working knowledge of commonly used computer application and office equipment


• Legal Firm knowledge a plus 


• Team leader a plus


• Relationship building a plus 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws