Number of Applicants
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Scheduled Weekly Hours:
40Work Shift:
Days/Evenings (United States of America)Job Summary:
The Care Management Assistant works closely with the care management staff, assisting them with everyday duties. The Care Management Assistant must have a passion for working with people and strong people skills are invaluable in this position, as these professionals work closely with individuals in a variety of difficult situations.
Essential Functions:
Assists in issuing Medicare Important Message letters after communication and prioritization with Care Management staff and delivers and explains observation status notifications to patients in observation status between 24-36 hours of admission, after communication and prioritization with Care Management staff
Collaborates with Care Managers and Social Workers, assists with faxing, mail management, phone message retrieval, and other office tasks
Provides updates on approvals and denials to Care Managers and Social Workers as information is received or requested from Ensemble
Provides assistance for non-complex arrangements related to discharge planning and transitions under the direction and supervision of the care manager
Assists in keeping community resource manuals up to date
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
High School Diploma or GED (required)
Some college (preferred)
Licensure/Certification:
BLS Basic Life Support – American Heart Association (required)
Experience:
Previous healthcare experience with patient discharge planning procedures (preferred)
Training:
None
Skills and Abilities:
Hard/Tech/Clinical Skills:
Care management
Care for patients
Patient Observation
Discharge planning
Mail management
Soft/Interpersonal Skills:
Verbal communication
Written communication
Attention to detail
Critical thinking
Communication with family members
Active listening
Organization
Task Management
Time Management
Teamwork
Relationship Building
Interpersonal Skills
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Benefits may vary based on the market and employment status.
Department:
Case Mgmt - Mary ImmaculateIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].
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