Case Manager

GENERAL SUMMARY

Provide case management to the residents in Emergency Housing/Shelter of St. Matthew’s House. The Case Manager will assist the resident in achieving self-sufficiency through advocacy; setting goals, accessing community resources and support services. Case manager will work one-on-one with residents to develop goals and evaluate progress. 

St. Matthew’s House is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.

• Collaborate      with residents in the development of their initial individual case plan.
• Assist      residents in completing necessary paperwork for goal achievement, referral      services, and supplemental documentation as needed. 
• Establishes      goals specifically in the following categories1) obtaining ID 2) job attainment      3) education or training 4) treating addictions, MH treatment plan and      utilizing counseling opportunities 5) growing spiritually through church      attendance and daily devotions 6) financial stability through banking and      budgeting 7) compliance with legal consequences. 8) Transition to sustainable affordable      housing
• Prepares      and maintains objective case notes and/or comments, using the SOAP method,      on residents during the week; ensures the accuracy and completeness of      same.
• Maintains      a weekly calendar, in the Client Management System, of all scheduled Case      Management appointments with residents
• Meets      weekly with residents to evaluate their progress and establish stability;      prepares accurate, objective and up-to-date case notes documenting interactions.
• Refers      residents to agencies based on resident’s need and in accordance with      their case plan.
• Works      alongside volunteers in providing life skills classes as resident needs      are uncovered. 
• Checks      multiple times per week to ensure residents’ living area are properly      maintained and in compliance with Shelter guidelines.
• Provides      relief for staff members during staff breaks
• Performs      random drug screens on residents as needed.
• Ensures      that the facility is maintained in a safe and secure manner.
• Completes      discharge of residents, as needed, with accurate information. 
• Meets      with immediate supervisor weekly to provide updates on the status of resident’s      progress.
• Utilizes      staff resources to determine available options for residents with unique      needs
• Treats      all residents with respect and exercises appropriate boundaries with      residents.
• Adheres      to the Core Values of St. Matthew’s House in the work place.
• Ensures      compliance of residents with the guidelines in the Shelter Handbook
• Any      ancillary tasks assigned by the Assistant Manager or Program Director. 
• Presents      the Gospel message to residents when the opportunity is available.
• Pray      with residents and staff as opportunities are available

SPECIFICATIONS:

Education: High School Diploma required or equivalent. Individuals with Certification in Addiction preferred.

Experience: A minimum of 1 year of experience working with individuals who are homeless or suffering from addiction. Ministerial counseling preferred.

Confidentiality: Works with highly confidential information. 

Mental/Visual Demands: Flow of work requires normal mental and visual capabilities.

Physical Demand: Must be able to stand for a minimum of 4 hours at a

time and lift at least 25 pounds. Must be able to bend or kneel to the ground.

Working Conditions:   Normal office environment