CASE MANAGER

Description

Veterans Community 

Monday – Friday 8:00am – 5:00pm

“Safety Sensitive Job”

A Safety sensitive position is a job or position where the employee holding this position has the responsibility for his/her own safety or other people’s safety. An employee has to be with clear mind and diligent while occupying such position.

Responsible for the engagement, support, and coordination of care for Veterans who have experienced homelessness.

Employee Benefits

Competitive Salary, Employer Subsidized Health Insurance for Employee and Family, Employer Matching 401 (k) plan (after 1 year), Employer Subsidized Dental Plan and Vision Plan, Paid life insurance, Employer Paid Training, 136 Hours Paid Time Off (PTO) Per Year.

Duties and Responsibilities: 

1. Complete Intake process, Behavioral Health Assessment, and develop case plan in conjunction with each new client. Follow up with weekly case plan reviews to assist client in reaching identified goals.

2. Assist with obtaining documents for housing, assisting with housing search and utilizing community resources to help clients get into housing.

3. Transport clients for items related to their treatment plan using agency vehicle.

4. Enter client data into HMIS and complete VISPDATS

5. Maintain all resident files in a confidential manner and in compliance with HUD and HIPAA standards. 

6. Respond to Veteran requests for assistance by assessing services needed and providing direct intervention information and referrals services as appropriate.

7. Maintain a working relationship with Liaisons and Community Partners

8. Knowledge of the Veterans Administrations system and services 

9. Interview clients to define level of need: personal and family reunification, finances, budgeting, employment coaching, food, clothing, housing, and substance abuse issues to determine nature and degree of problem. 

10. Refer clients to mainstream services and other service organizations as needed. 

11. Actively engage Veterans in services that improve their life skills, 

12. Attend OPCS staff meetings, trainings, and meet with Supervisory staff as required.

13. Other tasks as assigned.

Requirements

Masters or Bachelor’s degree in a related field and no related experience OR; Associates’ degree in a related field and 6 months related experience OR; Certified Peer Support Specialist and 1-year year related experience OR; High School diploma or General Education Equivalent (GED) and 2 years related experience. Working knowledge of evidence-based interventions for persons with a variety of behavioral health concerns, including serious mental illness and substance abuse/dependence. Willingness to learn and practice evidence-based practices, such as Motivational Interviewing, Housing First and Harm Reduction. Self-starter committed to a team approach, responsible, dependable, ability to set priorities, meet deadlines and work flexible hours. Creativity and flexibility in assuming significant responsibility. Experience working in racially, ethnically, and socio-economically diverse urban communities. Strong communication, administrative and interpersonal skills. Strong computer skills - Advanced Microsoft Office skills required (Word, Outlook, Excel, and PowerPoint). Electronic Health Record experience preferred. Possess and maintain valid CPR/First Aid certification. Valid Arizona driver’s license, proof of auto insurance and reliable transportation. Bilingual, Bicultural and/or Veteran a plus.

Employment References background check are conducted pre-employment.

In accordance with pay transparency, the salary reflected in this posting is the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Salary placement is typically between the minimum and mid-point of the salary range.

Pay Rate - $18.88 - $23.10 - $27.32