Case Manager

Description

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.

We currently seek a full-time Case Manager to join our team at Marcus Garvey.  Marcus Garvey is located in the Brownsville neighborhood of Brooklyn and has 52 units of supportive housing for adults 50 years of age or older who are reentering the community from incarceration and who would otherwise be homeless or unsuitably housed. The services provided by Osborne will be designed to address all the aspects of life that a formerly incarcerated person needs to rebuild upon reentry to the community.  

The Case Manager will be responsible for the overall case management of services to clients and management of the necessary records for individuals working with the Marcus Garvey program. This position reports to the Program Coordinator. This position reports on-site to our Marcus Garvey office located in Brooklyn, NY. 

Salary Range: $27.47 - 29.18 per hour 

Essential Duties:

• Provide direct client services, including outreach and screenings via videoconference or in person , intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up
• Manage a caseload for a diverse client population with Medical needs
• Monitor and document client progress toward service plan goals
• Document all interactions with, or on behalf of, clients
• Maintain familiarity with program resources available on- and off-site
• Coordinate client services with other social services, mental health, medical, employment, educational, and other providers
• Conduct case conferences with clients, service providers, and attorneys as required
• Attend court dates with clients as needed
• Write brief update letters to the Court to address client progress
• Report to and meet with supervisor on a bi-monthly basis or as needed for supervision
• Ensure adherence to all required regulations and OTDA policies and procedures
• Provide crisis intervention and stabilization as needed in the program
• In-person attendance is required to collaborate with co-workers
• Perform other duties as assigned

Requirements

 Minimum Qualifications:

• Bachelor's degree in criminal justice, social work, psychology, or related field preferred with at least one year of case management experience within a social service environment or relevant work experience
• In lieu of degree, High School Diploma or equivalent with a minimum of three years of progressive case management experience working with the criminal justice population
• Experience working with the elder population with medical needs is a plus!

Key Competencies:

• Engaging personality and detailed oriented skills are essential
• Strong oral and written communication, time management, and organizational skills are necessary
• Understanding and some knowledge of working with the elder population with medical needs
• Familiarity with community resources
• Ability to travel locally as needed
• Ability to solve problems, make decisions, resolve conflicts and actively listen
• Access skills to deal calmly in crisis situations
• Proven ability to work collaboratively well with diverse groups
• Must be able to handle multiple tasks effectively under pressure

Benefits of Working for the Osborne Association

Generous benefits including four weeks vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans. 

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status or any other protected category. 

The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Thank you for your interest in the Osborne Association. Please be sure to include a cover letter with your application. We wish we could personally respond to each application but due to the volume of interest we receive, we are not able to. Please, no phone calls.

** Salary is based on commensurate experience and other qualifications.