Case Manager

• Work as directed to support the mission and values of Austin Angels
• Engage in discussions around sensitive topics including child abuse, neglect, trauma, mental health, poverty, substance abuse, generational cycles, trust-based relational intervention [TBRI®], rehabilitation, social adjustment, therapeutic needs, cultural humility, case trajectory, family preservation and child relational concerns. Utilize these discussions to advocate and make decisions for the best interest of the child, family, and volunteers.
• Assist with recruiting new volunteers/mentors. Ability to speak about programs during networking and/or presentations for volunteer recruitment.
• Screen families and youth to ensure that clients meet eligibility standards
• Facilitate strengths assessment/initial meetup between foster family/youth and
  volunteer/mentor and conduct training for volunteer groups/mentors. These
  can be held in the evenings or on weekends due to the volunteer/foster
  family availability.
• Respond to all volunteer interest from website/direct email within 24 hours during the work week.
• Build and maintain partnerships with local CPAs (child placement agencies) and other child welfare organizations.
• Interview volunteers to find the best match within the Austin Angels organization.
• Gather foster family referrals and/or foster youth information including their background information, needs, and child information to determine the best volunteer match to meet their needs.
• Ensure volunteers complete all on-board requirements. Serve as a liaison between volunteer, foster family and placement agency.
• Maintain case history records and prepare impact reports from testimonies of foster families, youth, and children served through programs.
• Conduct ongoing monitoring of volunteer contact and tracking of relational outcomes for children/youth in the Austin Angels program.
• Resolve program complaints and requests to change volunteer matching arrangements.
• Create and send monthly tracking forms and newsletters with updates and provide program direction.
• Identify and collaborate with other local partners to provide resources to families and youth referred to Austin Angels.
• Attend and serve at events including fundraising, community awareness initiatives, events for families, youth, and children which often occur over weekends or evenings. These events include the Entrepreneur Workshop, Spring Break Family Camp, Summer/Fall Family Camp, Back to School Event, Annual Gala etc.
• Supervise and mentor case management intern.

• A qualified candidate will be a highly skilled communicator with strong interpersonal skills and abilities to quickly curate trust-based connections (including foster families, foster youth, volunteers, mentors, corporate partners, and other Austin Angels supporters). This person will possess knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and psychological needs.
• Austin Angels is not a religious organization and accepts all people as they are. Case managers should demonstrate a spirit of inclusivity and acceptance of people from all backgrounds and walks of life.
• A qualified candidate will be a self-starter who can work independently and manage multiple tasks simultaneously.
• A qualified candidate will have the ability to be teachable in the different skills the job requires.

WHAT WE OFFER:

Purpose-Driven Work: Join a team where your contributions directly support our mission, making a meaningful impact every day. We value innovation, welcome your ideas, and ensure your voice is heard.

Inspiring Culture: Experience a workplace that cultivates respect, dignity, and teamwork!. Collaboration thrives here, fueled by passion.

Empowerment and Growth: Enjoy the autonomy to excel in your role while being supported by a team that trusts and values you. This is a space to think big, share bold ideas, and witness profound impact.

If you're seeking a role where purpose and collaboration meet, we’d love to have you on our team.

Benefits:

● Dental package 

● Health insurance with company contribution towards monthly healthcare premium

● Generous Paid Time Off

● Professional Development Stipend

● 403(B) Plan

● Flexible schedule

● Parental leave

WORK LOCATION:

● Must be willing to work 3 days per week minimum from our office located in Buda, TX

DETAILS: 

• Job Type: Full-time
• Starting salary: $45,000. Pay range commensurate with experience.
• Equal Opportunity Employer: Austin Angels provides equal employment opportunities to all employees and applicants and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also go a step further. We understand that oftentimes health issues, parenthood, caring for elderly parents, relocations, layoffs, immigration status, and many other factors play into periods of unemployment in an individual’s employment history. We at Austin Angels see past those challenges and encourage you to apply to join our team!

• Personal Laptop / portable computer / tablet
• Personal car, valid driver license, insurance
• Ability to pass state and Federal background checks

• Apricot 360 (Data Tracking Software)
• Google Workspace
• Slack
• Zoom

• Associate Degree and 2+ years of related experience
• Bachelor's Degree and 1 + year of related experience
• Masters Degree and 6+ months of related experience
• Bilingual in English and Spanish highly preferred