Case Manager

Overview
 

Responsibilities

• Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation.
• Communicate patient needs to a variety of care team members and follow up accordingly
• Manage discharge plans upon completion of treatment
• Work collaboratively with patients, families, physicians, and nurses to ensure high quality care  
• Act as the patient's advocate as it relates to insurance coverage and financial assistance
• Maintain the patient's comprehensive clinical record through detailed documentation
• Coordinate with third party payors on a regular basis. 
• Assist in processing laboratory orders, diagnostic tests, and more, ensuring adherence to protocols and patient safety
• Communicate patient needs and updates to healthcare team members, facilitating comprehensive care delivery.
• Advocate for patients in navigating insurance coverage and accessing financial assistance resources.
• Educate patients and their families on treatment plans, medications, and self-care techniques as needed.

Qualifications:

• 1-2 years of clinical experience, preferably in case management, or related experience. (With medical background preferred, or at least experience in medical office work)
• Proficient computer skills including experience with Microsoft Excel  
• Strong written and verbal communication skills, must be bilingual in English and Spanish
• Excellent analytical skills High School Diploma or GED
• Excellent organizational and time management skills  
• Familiarity with professional and technical emerging knowledge  
• Problem solving skills and ability to multi-task  
• Compassionate with teamwork skill

Preferred Skills:

• Bilingual in English and Spanish to serve Miami’s diverse patient population.
• Familiarity with Medicare, Medicaid, and managed care plans in Florida.
• Previous experience in wound care or similar healthcare departments.

Benefits:

• Competitive salary based on experience.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and professional development opportunities.

Join us in making a difference in our patients' lives by providing exceptional care coordination!

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance
• 401K with Company Match

Schedule:

• Monday to Friday from 8:30AM- 5:00PM

People with a criminal record are encouraged to apply

Work Location: In person

This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.  

No Third Party Agencies or Submissions Will Be Accepted.  

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP  

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.