Case Manager

JOB DESCRIPTION

POSITION TITLE: CASE MANAGER

DEPARTMENT: CLINICAL

FLSA STATUS: EXEMPT

JOB SUMMARY
This position counsels and guides clients in the ShareHouse programs through individual case coordination by the location and utilization of resources. The role will assist clients with accessing programs, services and skills to promote health and wellbeing.

REPORTING RELATIONSHIPS

The Case Manager does not supervise any positions.

BENEFITS

• 401(k)


• 401(k) matching


• Dental insurance


• Flexible spending account


• Health insurance (100% premium paid by company)


• Health savings account


• Life insurance


• Generous PTO package


• Vision insurance


• short term disability


• EAP 


• array of voluntary benefits


• 9 paid holidays 

CASE MANAGER DUTIES & ESSENTIAL JOB FUNCTIONS

• Advocate for and address client concerns to promote successful outcomes for clients


• Address concerns related housing, finance, legal issues, insurance/treatment funding, and employment to provide resources and education with goal to empower and promote health/wellbeing


• Communication within agency departments as well as outside providers/referents for coordination during admission, providing care, and discharge planning. Areas include, but are not limited to, treatment/therapy, skills, training, education, physical/mental health, legal, etc.


• Assess clients for case management needs.


• Facilitate group sessions.


• Facilitate access to resources when required (e.g. Food Pantry, clothing vouchers, etc.)


• Complete required documentation; treatment plans, progress notes, group notes, discharge summaries, miscellaneous updates, etc.


• Provide and maintain reliable and prompt attendance, with the ability to work the schedule dictated by business necessity, to include evenings, on-call rotation and weekends as needed.


• Attend and participate in multidisciplinary staff meetings and consult with other professional staff to ensure appropriate treatment/programming for clients

PERIODIC FUNCTIONS AND RESPONSIBILITIES

• Crisis management with in-house clients/families as needed


• Other duties as assigned.

QUALIFICATIONS

• Requires Bachelor of Science degree in social service, human service or related field of study

REQUIRED LICENSES/CERTIFICATES

• North Dakota Social Work license (LSW) or Licensed Certified Social Worker (LCSW)


• Must possess valid and current driver’s license and be able to be insured according to company insurance standards


• Prefer CPR and First-Aid certified

CULTURE FIT

We’re committed to creating a culture of transparency and psychological safety. That means we communicate directly and kindly, ask for help when we need it, and celebrate wins big and small. Whether you’re in clinical care, admin, or support services you are part of the mission.

At ShareHouse, we’re more than coworkers, we’re collaborators, advocates, and believers in second chances. We serve individuals and families navigating the challenges of addiction and mental health with heart, respect, and resilience. We believe a healthy workplace fuels healthy outcomes, so we focus on connection, communication, and compassion, both in how we serve our clients, and how we treat each other.

YOU’LL THRIVE HERE IF YOU…

• Are mission-driven and motivated by meaningful work


• See change and feedback as opportunities, not obstacles


• Want to grow personally and professionally alongside your peers


• Value teamwork and open communication


• Enjoy working in a collaborative and mission-driven environment


• Bring a positive attitude and help foster a culture of encouragement and respect

CORE VALUES

• Compassion — We lead with empathy and respect


• Integrity — We do the right thing when no one is watching


• Connection — We value belonging, empathy, trust, and mutual understating

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation:

Frequently requires:

• Stooping and bending


• Use of color vision and ability to distinguish colors


• Pushing and pulling, lifting and carrying up to 15 lbs.


• Ability to communicate orally and hear/understand oral communication


• Ability to utilize fine motor skills, reach and grasp

Occasionally requires:

• Standing for up to 1 hour


• Pushing and pulling, lifting and carrying over 15 lbs.

WORK ENVIRONMENT
This position works in an environment with few physical discomforts; may occasionally be exposed to drafts, noise, temperature variations and odors.

*Compensation for this position is based on several factors, including relevant experience, skills, and qualifications. In addition to base pay, ShareHouse offers a comprehensive total rewards package that includes generous paid time off (PTO), a robust benefits program, a 401(k) match, and more. We also support financial growth through annual merit-based raises.