Case Manager

About the Position:

Are you ready to be the driving force that turns treatment into transformation? As a Case Manager in Continuing Care, you’ll play a pivotal role in guiding clients through one of the most critical moments of their recovery journey—the transition from treatment to real life. You won’t just create plans; you’ll create hope, stability, and the foundation for long-term success.

If you thrive in a fast-paced, mission-driven environment, can keep your cool in high-pressure situations, and love the challenge of problem-solving on the fly, this role is your opportunity to make a lasting difference.

Schedule:

Monday through Friday 8:00 am - 4:30 pm

Your Role:

• Be the Bridge to Recovery: Ensure every client leaves treatment with a powerful, personalized aftercare plan and the confidence to follow it.
• Motivate & Persuade: Inspire clients to stay committed—even when resistance kicks in. Your words will change lives.
• Facilitate Communication Like a Pro: Keep clients, families, providers, and referral sources in sync with proactive, timely updates.
• Own the Details: From accurate documentation to tight scheduling, you’ll make sure nothing falls through the cracks.
• Crisis? No Problem: Stay calm, think fast, and resolve obstacles with confidence and compassion.
• Lead & Engage: Facilitate dynamic group sessions that educate and energize clients about the power of aftercare.
• Be Resource-Savvy: Stay up to date on the best local resources, programs, and supports to set clients up for success.
• Be a Client Champion: Assist with logistics like transportation, paperwork (FMLA, disability), and any other barriers that stand in the way of recovery.

Compensation:

The base rate of pay for this position is $20.00 - $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

• Minimum High School education with 2 Years of experience in human services, addiction treatment or related field required
• Bachelor's Degree (B.S., B.A., or B.S.S.W.) from a four-year accredited college or university preferred
• Must have basic computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications and in using and/or connecting wireless computer hardware, the ability to project to remote devices, etc.
• Works well independently along with the ability to work collaboratively with Clinical Treatment, Admissions, and Business Development teams at Mountainside.
• Ability to multitask/prioritize specific caseload needs.
• Ability to adapt to a changing environment.
• Ability to work both independently and collaboratively as necessary.
• Strong communication skills.
• Excellent organization and time management skills.