Case Manager

Release is seeking a dedicated and experienced Case Manager to join and help build this program. This role is a critical component of our care model, serving as the primary liaison between clients, families, clinical teams, and referral partners throughout a client’s treatment journey. 

The ideal candidate is a compassionate and detail-oriented professional who excels at providing structure, coordination, and empathetic support in a behavioral healthcare setting. This is an opportunity to make a significant impact in the lives of women navigating substance use and mental health recovery, while working within a collaborative and mission-driven organization.

Founded in 2017 by Zac Clark and Matthew Rinklin, Release Recovery is a leading provider of transitional living, outpatient treatment, and recovery support services for individuals experiencing substance use and mental health challenges. With programs in New York and Texas , we are committed to offering compassionate, structured, and evidence-based care that empowers individuals and families to heal and thrive.

Key Responsibilities

Client Care & Case Management

• Provide consistent, individualized case management to clients throughout their treatment stay and transition to aftercare.
• Meet weekly with each client to assess progress, address challenges, and support adherence to Release Recovery’s structured tier system.
• Coordinate all aspects of client care, ensuring alignment with clinical treatment plans and program expectations.

Family Communication & Support

• Conduct regular phone calls with family members to provide updates, support, and psychoeducation.
• Guide families in understanding the nature of substance use and mental health disorders, helping them establish and maintain healthy boundaries.

Clinical & Referral Coordination

• Maintain open, timely communication with clinical teams, therapists, and external referents.
• Provide updates on client progress and collaborate on treatment planning and discharge strategies.

Administrative & Team Collaboration

• Manage administrative responsibilities including bed tracking, contract timelines, and service extensions.
• Provide supervision and support to Recovery Associates involved in client care.
• Participate fully in weekly staff meetings, leadership meetings, and other organizational initiatives as needed.

• Minimum of 2 years’ experience in the behavioral health, addiction treatment, or mental health field.
• Strong communication skills, both written and verbal, with the ability to navigate sensitive conversations with professionalism and empathy.
• Demonstrated ability to manage multiple responsibilities while maintaining a high standard of care.
• Comfortable working in a fast-paced, team-oriented environment.

Preferred Credentials

• Licensed or credentialed professional (LMSW, LCDC, LCSW, or equivalent) preferred.
• Familiarity with trauma-informed care, family systems, and recovery-oriented service models.

Joining our team means being part of something truly revolutionary. We’re on a mission to flip the script on how the world views and treats Substance Use Disorder and Mental Illness. At Release, recovery isn’t about what you give up - it’s all about what you gain.

When you join our team, you’ll be:

• Working alongside thought leaders in the recovery space
• Making a direct impact on individuals and families
• Enjoying competitive salary ($45,000-$65,000 based on experience) and benefits (health, dental, vision)
• Given opportunities for career advancement and ongoing professional development

We believe that recovery is a journey, not a destination - and we want you to be a part of shaping that journey for others.