Case Manager

The Osborne Association serves individuals, families, and communities affected by the criminal legal system. Through our programs, we offer opportunities for people to heal from the harm they have suffered, repair damage they have endured, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor every individual’s capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination.

We are currently seeking a Case Manager for our Fulton Reentry department. The Case Manager will be responsible for the overall case management of services to clients and management of the necessary charts for homeless individuals. This position reports to the Case Manager Supervisor of Fulton Community Reentry Center. This is an on-site position, which requires flexibility in scheduling including evenings and weekends. Scheduling is subject to change based on program needs.

Salary: $27.47 - $28.02 per hour

Essential Duties:

• Provide direct client services, including intake, engagement, assessment, service plan development, referral,
• advocacy, counseling, exit summaries, and follow-up
• Manage a caseload for a diverse client population
• Monitor and document client progress toward service plan goals
• Document all interactions with, or on behalf of, clients
• Maintain familiarity with program resources available on- and off-site
• Provide group counseling as assigned
• Coordinate client services with other social services, mental health, medical, employment, educational, and
• other providers
• Conduct regular case conferences with clients and service providers as required
• Report to and meet with supervisor on a bi-monthly basis
• Ensure adherence to all required regulations and DHS policies and procedures
• Provide crisis intervention and stabilization as needed in the program
• In-person attendance is required to collaborate with co-workers
• Perform other duties as assigned

Minimum Qualifications:

• Associates Degree in Human Services, Sociology or related field with one year of case management experience
• In lieu of a degree, High School Diploma or equivalent with an additional two years of experience in case management

Key Competencies:

• Engaging personality and detailed oriented skills are essential
• Strong oral and written communication, time management, and organizational skills are necessary
• Ability to work some evenings and occasional weekends as needed
• Knowledge of CARES, MS Word, Excel, and database management skills
• Familiarity with community resources
• Ability to solve problems, make decisions, resolve conflicts and listen
• Access skills to deal calmly in crisis situations
• Proven ability to work collaboratively well with diverse groups
• Ability to travel locally
• Must be able to handle multiple tasks effectively under pressure

Benefits of Working at Osborne

Generous benefits include four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.

** Salary is based on commensurate experience and other qualifications.