Case Manager - 4168 - Dynamic Team

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

Qualifications

• Bachelor’s degree ·
• Two years of related case management experience preferred ·
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment ·
• Bi-lingual Spanish-speaking strongly preferred

Essential Duties and Responsibilities

• Provide direct services to clients, including outreach, intake, engagement, annual assessments, service plan development, referrals, advocacy, exit summaries and follow-up. ·
• Manage a caseload of between 43-50 clients living in the Bronx. ·
• Monitor client progress toward goals, document interactions with or on behalf of clients according to program requirements. ·
• Conduct 12-15 home visits to clients on a monthly basis and as needed. ·
• Accompany clients to appointments, make hospital visits and act as an advocate on behalf of their health needs as needed. ·
• Maintain familiarity with agency and city resources available to clients. ·
• Assist client with health care coordination, access to benefits, access to transportation, and other community resources as needed. ·
• Must meet enrollment and referral goals. ·
• Participate in regular supervision with supervisor. ·
• Perform additional duties as assigned.

Skills/Abilities

• Strong writing and oral communication skills ·
• Ability to use a computer for prolonged periods ·
• Ability to occasionally lift and/or move up to 10 pounds ·
• Ability to stand, walk, or sit for long periods of time ·
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork ·
• Ability to bend and retrieve objects and/or documents · Ability to travel in the boroughs of New York City via public transportation

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [email protected].

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