Case Manager Assistant - Reentry & Recovery - Juneau

Reentry & Recovery Case  Manager Assistant

Department:   Reentry & Recovery

Location:   Juneau

Exemption   Status: No

Pay   Grade(s): 8/9 ($27.79 - 30.56+ DOE)

Knowledge, Skills &   Abilities. A comprehensive set of capabilities   required to perform job tasks effectively:

· Knowledge of community resources 

· Strong organizational and   documentation skills 

· Excellent communication and   interpersonal abilities 

· Ability to maintain professional   boundaries and handle sensitive situations 

· Basic computer skills (case   management systems, Microsoft Office, etc.) 

· Trauma-informed and culturally   responsive approach 

· Ability to de-escalate challenging   situations 

· Lived experience with recovery or   reentry (valued but not required) 

Minimum   Qualifications (education, experience, skills):

· High school diploma or equivalent   required 

· Must   be 21 years of age with a valid driver’s license

· Experience   working with justice-involved individuals, people in recovery, or vulnerable   populations

Preferred   Qualifications (education, experience, skills):

· Peer   support certification

· Associate degree in social work,  psychology, criminal justice, or related field preferred

Physical Requirements. The physical demands described here are representative of   those that must be met by an employee to successfully perform the essential   functions of this job with or without reasonable accommodation:

· The   majority of work is performed in a professional office setting and is   generally sedentary, requiring routine walking, standing, bending, and   carrying of items weighing less than 40 lbs

Work Environment. The work environment characteristics described here are   representative of those an employee encounters while performing the essential   functions of this job:

· Some   travel may be required on small aircraft or ferry. 

· Certain   positions at Tlingit and Haida may have exposure to certain hazardous   materials or conditions. The   supervisor will review these if applicable.

 DOE) 

Purpose: The Reentry & Recovery Case Manager Assistant   supports individuals transitioning from incarceration, treatment programs, or   unstable living situations into stable, independent lives. This role works   closely with R&R Case Manager(s) to coordinate services, track progress, and provide hands-on support to clients navigating recovery, housing, employment, and community reintegration. This position plays a critical role   in reducing recidivism, supporting long-term recovery, and helping   individuals build stable, productive lives within their communities. 

Essential Functions. An   individual in this role must be able to perform the following functions with   or without reasonable accommodation:

· Assist case managers in developing   and implementing individualized case plans 

· Help coordinate access to housing, healthcare, mental health services, substance use treatment, tribal resources, employment services, and other community resources as indicated in case plan.   

· Maintain accurate, up-to-date   client records and documentation in the Electronic Health Records System

· At direction of Case Managers, conduct   client check-ins to monitor progress and identify needs 

· Provide transportation assistance   or accompany clients to appointments when needed 

· Support clients in completing   applications (housing, jobs, benefits, IDs, etc.) 

· Facilitate or assist with group   sessions, workshops, or life skills training 

· Track and document client outcomes, including at time of discharge and six months after discharge

· Build relationships with community   partners and service providers 

· Ensure confidentiality and   compliance with organizational policies and regulations

Knowledge, Skills &   Abilities. A comprehensive set of capabilities   required to perform job tasks effectively:

· Knowledge of community resources 

· Strong organizational and   documentation skills 

· Excellent communication and   interpersonal abilities 

· Ability to maintain professional   boundaries and handle sensitive situations 

· Basic computer skills (case   management systems, Microsoft Office, etc.) 

· Trauma-informed and culturally   responsive approach 

· Ability to de-escalate challenging   situations 

· Lived experience with recovery or   reentry (valued but not required) 

Minimum   Qualifications (education, experience, skills):

· High school diploma or equivalent   required 

· Must   be 21 years of age with a valid driver’s license

· Experience   working with justice-involved individuals, people in recovery, or vulnerable   populations

Preferred   Qualifications (education, experience, skills):

· Peer   support certification

· Associate degree in social work, psychology, criminal justice, or related field preferred

Physical Requirements. The physical demands described here are representative of   those that must be met by an employee to successfully perform the essential   functions of this job with or without reasonable accommodation:

· The   majority of work is performed in a professional office setting and is   generally sedentary, requiring routine walking, standing, bending, and   carrying of items weighing less than 40 lbs

Work Environment. The work environment characteristics described here are   representative of those an employee encounters while performing the essential   functions of this job:

· Some   travel may be required on small aircraft or ferry. 

· Certain   positions at Tlingit and Haida may have exposure to certain hazardous   materials or conditions. The   supervisor will review these if applicable.