Case Manager - Care Transition Team

 Title: Case Manager – Care Transition Team (CATT) 

Location: Manchester, NH 03101 

Job Type: Full time- 40 hours a week 

About Us: 

Everyone deserves to feel healthy in both body and mind. Here at The Mental Health Center, we’re committed to helping you understand mental illness and get on the road to recovery. Our programs and services aim to restore health and improve quality of life. We believe each staff member plays an integral role in fulfilling our mission to provide the highest quality of care possible. We know our employees are the key to our success and we currently have job opportunities available so YOU too can become part of our successful, energetic, and dedicated organization! We are also proud to be a recipient of The Bell Seal Certification for Workplace Mental Health, recognizing our commitment to creating a mentally healthy, supportive, and inclusive work environment. 

Job Description:  

Transition coaches provide community-based, face-to-face interventions to individuals utilizing the evidence based practice of Critical Time Intervention (CTI) to support successful transitions in care. CTI is an intensive case management model designed to assist older youths and adults with behavioral health challenges to manage their transitional needs adequately. CTI promotes a focus on recovery and bridges the gap between institutional living and community services. 

Requirements 

• Knowledge of/experience with integrated healthcare practices and community systems is preferred. 
• Must have organizational, written, and verbal skills. 
• Basic fundamental computer experience to process e-mail and client access is required. 
• Bilingual candidates are encouraged to apply. 

Duties and Responsibilities: 

• Provide CTI interventions for an assigned group of clients including coordinating and monitoring the activities of a documented transition plan. 
• Maintain the fidelity of the Critical Time Intervention model through each phase of transition. 
• Utilize a trauma-informed approach and other evidenced-based practices to engage individuals referred to CATT, build rapport, and assist with solution-focused, goal-directed activities. 
• Administer core standardized assessments to individuals referred to for CATT services. 
• Coordinate and monitor activities outlined in the shared care plan, maintaining a person-centered approach while working collaboratively with other members of the client’s care team 
• Provide psychoeducation and skills training focused on empowering CATT clients. 
• Maintain a caseload of CATT clients, practicing effective time management and organizational strategies. 
• Follow all policies and procedures related to referrals, assessments, clinical practices, documentation, and data reporting. 
• Attend core team meetings/huddles and other department meetings, as necessary. 
• Connect and consult with community agencies and natural supports to ensure proper coordination of the service process. 

Qualifications: Must possess a valid driver’s license and automobile with liability insurance in the amount required by agency policy. 

Education: Bachelor’s degree in psychology, counseling, or related field is required. 

Experience: At least one year of experience working with individuals with psychiatric/co-occurring disorders is preferred. 

• Health Insurance          
• Dental coverage 
• Vision Coverage 
• Personal Time Off (PTO) 
• Extended Illness Leave (EIL) 
• 7 Paid Holidays 
• 403(b) Retirement Plan 
• Tuition Assistance  
• Short- and Long-term Disability 
• Life Insurance  
• Flexible Spending Accounts (FSAs) for Medical and Dependent Care 
• Flexible Work Options  
• Employee Assistance Program (EAP) 
• Company Discounts 
• Employee Recognition Events  
• Competitive Salaries 

*Supervision towards Clinical Licensure
*Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program 

Equal Opportunity Employer: 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

"Find your why!" 

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