Case Manager - Community-Based Services

Nexus Family Healing is looking to hire a Case Manager to join our team at our Southeast Regional Crisis Center in Rochester, MN!

For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Pay and Schedule:

• Part-time, 20 hours per week
• On-site position: 2121 Campus Dr SE, Rochester, MN
• Starting salary range: $25-27 per hour
• Mix of days/evenings/weekends

Nexus’ Comprehensive Benefits Include:

• Generous paid time off (PTO)
• 401k match
• Training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary: The Case Manager - Community-Based Services coordinates ongoing therapeutic services and community support necessary to ensure clients can receive stabilization care. 

Primary responsibilities:

• Conduct client intake, assessments, and treatment planning to support stabilization and successful outcomes.
• Connect youth, adults, and families with community resources, services, and ongoing supports.
• Develop and coordinate discharge and aftercare plans, including follow-up services.
• Provide consultation, support, crisis intervention, and resource navigation for clients and families.
• Collaborate with internal teams and external partners, including schools, healthcare providers, social services, legal agencies, and community organizations.
• Advocate for client needs and promote engagement with services and support systems.
• Maintain timely, accurate documentation, case records, reports, and compliance requirements.
• Facilitate effective communication among clients, families, team members, and community stakeholders.
• Uphold confidentiality, professional ethics, and organizational policies and procedures.
• Participate in supervision, training, and ongoing professional development while contributing positively to a collaborative team environment.

Required Education and Licensure:

• Bachelor’s degree and/or  
• 5+ years of experience in social work, case management or similar duties as outlined. 
• Required to meet MN Mental Health Practitioner definition as defined in the MN statutes/section 245.462, subdivision 17 located at https://www.revisor.mn.gov/statutes/cite/245.462 
• Valid driver’s license required. Must meet state regulating agency and Nexus Home Office driving requirements. 

Preferred Education and Experience:

• Bachelor’s Degree in Human Services 
• 2+ years of experience managing a caseload related to youth/families. 

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!