CASE MANAGER - MANN PLACE - F/T POSITION

Description

The Lord’s Place is a dynamic, passion-driven social impact organization in Palm Beach County providing innovative, compassionate and effective services to homeless men, women and children in our community.  We are an organization committed to building a varied workplace welcoming to people of all backgrounds. We have consistently ranked nationally as a Best Nonprofit to Work For and as a Best Place to Work in Florida. 

What makes us one of the best places to work, besides having mission-focused employees who live our core values?  

• Generous paid time off including vacation, sick leave, and holidays 
• Maternity/Paternity Leave 
• 401k with a 3 percent automatic employer contribution 
• Exceptional benefits including health, dental, vision, life, short and long-term disability, supplemental insurances  
• Employee assistance 
• Tuition Reimbursement 
• Flexible work environment 
• And much, much more! 

We are seeking a Case Manager Mann Place team.  Mann Place is a supportive housing facility serving men who have experienced homelessness.  The successful candidate will oversee the short-term housing program at the Mann Campus Recovery Center to ensure that all residents are receiving the appropriate services that will help them end their homelessness.  The successful candidate will collaborate with all Mann Campus staff to integrate its programs and services into the residential programs.  This position will also provide direct client service.  Hours are generally Monday – Friday and may vary, including some evenings and weekends. 

Essential Duties and Responsibilities include: 

• Provide a preliminary assessment and evaluation of all documentation to satisfy eligibility requirements prior to clients being admitted to the facility. 
• Work closely with Mann Campus staff to ensure issues with program participants are effectively coordinated. 
• Coordinate all ancillary services as required.  This includes coordinating with substance abuse providers, life skill classes, job skill assessment and training, off-site counseling services, and any other services deemed necessary to resolve a resident’s homelessness. 
• Timely documentation in resident file. 
• Ensure that residents follow all facility rules and regulations to provide a safe atmosphere. 
• Track all residents’ services for the purpose of measuring the success of the program in accordance with program goals and objectives, grant compliance and government regulations. 
• Serve as a liaison with other programs within the agency and the community including attendance at monthly program meetings and select community meetings. 
• Perform additional duties as assigned by the Mann Campus Supervisor according to business needs. 

Staff are expected to integrate and adopt the principles of a Recovery Oriented System of Care in their delivery of services. Recovery-oriented services are: 

• Strength-based approaches that promote hope 
• Anchored in the community 
• Person- and family-directed 
• Supportive of multiple pathways toward recovery 
• Based on family inclusion and peer culture, support, and leadership 
• Individualized approaches that are holistic, culturally competent, and trauma informed 
• Focused on the needs, safety, and resilience of the participants that we serve 
• Approaches that encourage choice 
• Grounded in partnership and transparency 
• Focused on supporting people with creating a meaningful, fulfilling life in their community 

Requirements

• Bachelor’s degree in social work, psychology or mental health counseling required. 
• Ability to pass a Level II DCF background screening.   
• Previous shelter experience strongly preferred. 
• Excellent verbal and written communication skills. 
• Excellent computer skills, including a working knowledge of Office 97 or higher required. 
• Requires ability to operate business equipment used daily within the organization. 
• Requires ability to learn and use whatever documentation system appropriate to their program, including electronic databases to document case notes. 
• Requires completion of certification training within the first 90 days of employment. 
• May require safely lifting up to 15 lbs. as donations are received frequently. 
• Maintain a valid Florida State drivers’ license with a satisfactory driving record and eligibility for coverage under any applicable Company insurance.